Technical Sales Support – Public Address

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Propel the expansion of the Bosch Public Address & Voice Alarm portfolio through market development, technical expertise, and go-to-market assistance.

• Act as the main technical and strategic resource for Public Address, Paging, and Mass Notification solutions.

• Aid project victories, growth teams, specification influence, and regional and vertical go-to-market strategies.

• Identify and cultivate Public Address opportunities across designated regions and vertical markets.

• Deliver technical support, solution positioning, and competitive differentiation for significant pursuits.

• Function as a Public Address subject matter expert for Regional Sales Managers and Business Development teams.

• Formulate and implement Public Address go-to-market strategies.

• Create vertical-specific value propositions, reference architectures, and sales enablement resources.

• Gather market insights on competitive actions, customer demands, and product shortcomings.

• Offer L2 regional technical assistance, including system architecture, design evaluations, and solution validation.

• Aid in project designs, drawings, and technical documentation for bids and proposals.

• Support commissioning strategies, escalation management, and resolution of L2 technical challenges.

• Serve as a liaison between the growth team and level three application support team.

• Facilitate internal and external Sales/Growth training initiatives.

• Capture and relay Voice of Customer insights throughout the product lifecycle.

• Engage in product feedback loops for roadmap planning, certifications, and compliance requirements.

• Assist in Public Address certification efforts.

• Represent Public Address at industry events, trade shows, roadshows, and customer briefings.

⛳️ Requirements

• A Bachelor's degree is required.

• 2–5 years of experience in technical support, technical sales support, or a related client-facing role.

• Strong technical aptitude with the ability to convey technical solutions to diverse audiences.

• Knowledge of public address systems and audio technologies.

• Practical experience with AoIP systems.

• Solid understanding of networking concepts and infrastructure.

• Previous experience or familiarity within the relevant industry.

• Experience in preparing and reviewing tender specifications.

• Practical experience in a systems integration environment.

• Proven capability to establish and maintain professional relationships.

• Outstanding presentation and communication skills.

• Willingness and ability to travel up to 25% as required.

• Must live within a reasonable distance from a major airport.

• Indefinite U.S. work authorization is required; future sponsorship is unavailable.

🏝️ Benefits

• Health insurance.

• Medical, dental, vision, disability, and life insurance.

• 401(k) plan.

• Paid time off.

• Sick leave programs.

• Reasonable accommodations for qualified individuals with covered disabilities.

• Remote work option.

• Travel reimbursement or allowance not explicitly stated.