Technical Sales Specialist – Software

This is a fully remote position, open to applicants in Connecticut, +10 more states.

📋 Description

• Promote and provide support for software, instruments, and consumables from the Chromatography and Mass Spectrometry Division (CMD).

• Drive consistent revenue growth for designated product lines and geographical areas.

• Identify and prioritize potential new clients and coordinate actions for market penetration.

• Assist Account Managers in identifying opportunities and implementing sales strategies.

• Establish trusted relationships with key decision-makers and serve as a technical advisor.

• Oversee the sales process from initial prospecting to closing deals.

• Relay customer feedback to the Business Unit.

• Participate in technical visits to Business Unit, manufacturing facilities, R&D sites, and demonstration centers.

• Support the introduction of new products to enhance adoption and revenue.

• Lead sales pipeline and forecasting activities in collaboration with country leads and sales teams.

• Utilize Thermo Fisher Scientific sales tools to manage accounts, opportunities, pipelines, and forecasts.

• Monitor industry trends and competitor activities, and introduce new products and services accordingly.

• Cultivate relationships with key opinion leaders and scientific authorities.

• Represent CMD at seminars and customer workshops.

• Share account insights and sales leads across different commercial divisions.

• Collaborate with internal resources in a team-selling approach.

• Mentor, guide, and inspire the account-management team.

• Coordinate with sales, field application, lab application, and IES specialists.

• Maintain expertise in relevant software, including chromatography data systems and laboratory workflows.

• Position software capabilities within the analytical and digital environments of customers.

• Train country sales teams on the selling and positioning of assigned product lines.

• Maintain technical knowledge and represent Thermo Fisher Scientific positively at customer sites.

⛳️ Requirements

• A minimum of 5 years of sales experience in the analytical or related instrument market, managing complex, high-value accounts.

• A bachelor's degree in a scientific field is required.

• A master’s degree in a scientific discipline is preferred.

• Strong understanding of market dynamics and business insights within the industry sector, along with key trends, is preferred.

• Experience with chromatography data systems (CDS) and laboratory informatics software.

• Familiarity with Thermo Scientific™ Chromeleon™ Chromatography Data System (CDS) or similar platforms is highly desirable.

• Experience in conducting seminars and delivering presentations.

• A commercial mindset and a proven track record of pursuing new business opportunities.

• Excellent interpersonal, oral and written communication, and presentation skills.

• Proficiency in English and additional languages as required for the assigned region.

• Demonstrated commercial excellence in a matrix environment.

• Ability to articulate and sell the technical features of scientific product portfolios.

• Willingness to travel to customer locations up to 80%, including overnight stays.

• Capability to lift 40 lbs. without assistance.

• Exhibit Thermo Fisher Scientific values: Integrity, Intensity, Innovation, and Involvement.

🏝️ Benefits

• Annual incentive plan bonus.

• Healthcare coverage.

• Employee assistance and family support programs.

• Commuter benefits.

• Tuition reimbursement.

• A minimum of 120 hours of paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave.

• Accident and life insurance.

• Short- and long-term disability coverage.

• 401(k) U.S. retirement savings plan.

• Employees’ Stock Purchase Plan (ESPP) with a discount on company stock.

• Opportunities for career growth and development.

• Accessibility accommodations for job seekers with disabilities.