Sales Capabilities Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement training programs for new hires, advanced sales practices, and ongoing education for field representatives and district managers.

• Develop in-person, virtual, and blended learning solutions utilizing adult learning principles and creative instructional techniques.

• Create content for product launches, national action plan meetings, disease state education, and competitive differentiation.

• Lead both virtual and instructor-led training across various digital platforms.

• Conduct field visits to observe, coach, and provide constructive feedback to sales representatives.

• Collaborate with sales leadership to identify performance gaps and deliver targeted training interventions.

• Coach and prepare trainers and/or regional sales managers who assist during training sessions.

• Support the development of Senior Account Managers and Account Managers.

• Work with Marketing to convert brand strategy into training content ready for the field.

• Collaborate with Medical Affairs and Regulatory to ensure scientific accuracy and compliance.

• Align sales training with Market Access and patient support services.

• Engage with external vendors to explore and implement new training technologies.

• Evaluate training effectiveness using performance metrics from the field, assessments, and feedback surveys.

• Monitor KPIs to promote continuous improvement and demonstrate business impact.

• Create, manage, and assign learning curricula within the LMS environment.

⛳️ Requirements

• Bachelor’s degree in Life Sciences, Business, Education, or a related field.

• Minimum of 3–5 years of experience in pharmaceutical, biotech, or dermatology sales.

• At least 1–3 years of experience in sales training, learning & development, or as a field trainer.

• Strong facilitation, presentation, and communication skills.

• Exceptional verbal, written, and oral communication abilities.

• Outstanding presentation skills.

• Proficient in MS Office, particularly PowerPoint.

• Familiarity with advancements in training technology, software, and materials.

• Willingness to travel approximately 20–40% of the time.

• Preferred: Master’s degree or advanced certifications (e.g., LTEN, ATD).

• Preferred: Experience in supporting product launches and brand training initiatives.

• Preferred: Knowledge of dermatology therapeutic areas and biologic product categories.

• Preferred: Experience with CRM systems (e.g., Veeva, Salesforce).

• Understanding of adult learning principles, methods, and social persuasion techniques.

• Experience in designing and implementing training and leadership development programs.

🏝️ Benefits

• Annual short-term incentive program based on corporate performance with a multiplier focused on individual performance.

• Health insurance coverage.

• 401(k) plan with employer matching contributions.

• Generous paid time off policy.

• Hybrid work schedules available.

• A workplace that emphasizes diversity and inclusion.

• Reasonable accommodations for individuals with disabilities.