Technical Sales Representative

This is a fully remote position, open to applicants in Utah.

📋 Description

• Cultivate and maintain relationships with builders, dealers, distributors, architects, developers, general contractors, and other essential partners in the industry.

• Provide support for a variety of sales channels including direct retail, distribution, dealer networks, and turnkey building solutions.

• Operate within a brand-neutral framework, assisting with multiple product lines and market access routes.

• Educate customers on technology platforms, product specifics, and processes throughout the sales and construction phases.

• Manage video training and product manuals to tackle onsite challenges and problems.

• Aid customers in comprehending metal building systems, product applications, and installation methods.

• Identify and foster new business opportunities across various customer segments and markets.

• Work collaboratively with customer service, operations, engineering, and sales leadership to ensure customer and project success.

• Support customers with systems, processes, project coordination, and product selection.

• Promote business development initiatives aimed at increasing the adoption of light gauge steel building solutions.

• Deliver exceptional customer service and resolve issues while managing customer expectations effectively.

• Establish customer credibility through effective communication, product expertise, responsiveness, and relationship management.

• Conduct site visits for key first-time customers and installers to verify inventory management, structural compliance, and proper installation practices.

• Act as a liaison between sales and customers for design assistance, software troubleshooting, and engineering-related order modifications.

• Assist sales during the sales process and technical functions that involve software updates and enhancements.

• Occasionally travel to customer sites or trade shows for onsite support.

⛳️ Requirements

• Bachelor’s degree with three years of equivalent experience in the Construction Industry.

• Two years of experience in steel building design and/or erection.

• Proven ability to develop a thorough understanding of customer and market needs.

• Self-motivated with the capability to prioritize, manage multiple projects, and work autonomously.

• Proficient in MS Office Suite, CRM, and other ERP order management software.

• Excellent oral and written communication abilities.

• Strong organizational and time management skills.

• Willingness to travel up to 50% of the time.

• Ability to occasionally lift product samples, literature, or training materials weighing up to 25 lbs.

• A proactive team player with a customer-focused mindset.

• Must be at least 18 years of age to apply.

🏝️ Benefits

• Bonus opportunities.

• Medical, dental, and vision benefits effective from day one.

• 401k plan.

• Paid time off (PTO).

• Paid holidays.

• Flexible Spending Account (FSA).

• Life insurance coverage.

• Long-term disability (LTD) insurance.

• Short-term disability (STD) insurance.

• Employee Assistance Program (EAP).

• Discount programs.

• Tuition reimbursement.

• Training opportunities.

• Professional development resources.