Technical Sales Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish and nurture relationships with builders, dealers, distributors, architects, developers, general contractors, and other essential industry partners.

• Provide support across various sales channels, including direct retail, distribution, dealer networks, and turnkey building providers.

• Operate within a brand-agnostic framework, facilitating multiple product lines and market routes.

• Educate customers on technology platforms, product specifications, and processes throughout the sales and construction phases.

• Supervise video training sessions and product manuals to address onsite challenges and concerns.

• Assist customers in comprehending metal building systems, product uses, and installation methods.

• Identify and cultivate new business prospects across diverse customer segments and markets.

• Collaborate with customer service, operations, engineering, and sales leadership to ensure customer and project success.

• Aid customers with systems, processes, project coordination, and product selection.

• Support business development initiatives to enhance the adoption of light gauge steel building solutions.

• Deliver exceptional customer service, resolve issues, and effectively manage customer expectations.

• Establish customer credibility through effective communication, product knowledge, responsiveness, and relationship management.

• Conduct site visits for key first-time customers and installers to validate inventory management, structural compliance, and installation practices.

• Act as a liaison between sales and customers for design assistance, software troubleshooting, and engineering-related order modifications.

• Travel to customer locations or trade shows for onsite support as necessary.

⛳️ Requirements

• Bachelor’s degree with three years of equivalent experience in the construction industry.

• A minimum of two years of experience in steel building design and/or erection.

• Proven ability to develop a comprehensive understanding of customer and market requirements.

• Strong capability to prioritize, manage multiple projects simultaneously, and work independently.

• Proficient in MS Office Suite, CRM, and other ERP order software.

• Excellent oral and written communication skills.

• Strong organizational and time management abilities.

• Willingness to travel up to 50% of the time.

• Ability to occasionally lift product samples, literature, or training materials weighing up to 25 lbs.

• A proactive team player with a customer-centric approach.

• Must be at least 18 years of age to apply.

🏝️ Benefits

• Bonus

• Medical benefits starting on day one

• Dental benefits starting on day one

• Vision benefits starting on day one

• Paid time off (PTO)

• Paid holidays

• Flexible Spending Account (FSA)

• Life insurance

• Long-term disability (LTD)

• Short-term disability (STD)

• 401k plan

• Employee Assistance Program (EAP)

• Discount programs

• Tuition reimbursement

• Training opportunities

• Professional development