Technical Sales Representative

This is a fully remote position, open to applicants in California.

📋 Description

• Establish and nurture relationships with builders, dealers, distributors, architects, developers, general contractors, and other essential industry partners.

• Support various sales channels, including direct retail, distribution, dealer networks, and turnkey building providers.

• Operate within a brand-neutral environment, assisting multiple product lines and market pathways.

• Provide training to customers on technology platforms, product specifics, and processes throughout the sales and construction phases.

• Manage video training modules and product manuals to resolve onsite challenges and issues.

• Aid customers in understanding metal building systems, product applications, and installation methods.

• Identify and cultivate new business prospects across diverse customer segments and markets.

• Collaborate with customer service, operations, engineering, and sales leadership to ensure customer and project success.

• Assist clients with systems, processes, project coordination, and product selection.

• Promote business development initiatives that enhance the adoption of light gauge steel building solutions.

• Deliver exceptional customer service, resolve issues, and manage customer expectations effectively.

• Build customer trust through effective communication, product knowledge, responsiveness, and relationship management.

• Conduct site visits for first-time customers and installers to validate inventory management, structural compliance, and proper installation practices.

• Occasionally travel to customer locations or trade shows for onsite support.

⛳️ Requirements

• Bachelor's degree with three years of equivalent experience in the construction industry.

• Two years of experience in steel building design and/or erection.

• Proven ability to develop a thorough understanding of customer and market needs.

• Self-motivated with the capability to prioritize, manage multiple projects, and work independently.

• Proficient in MS Office Suite, CRM systems, and other ERP order software.

• Excellent oral and written communication skills.

• Strong organizational and time management abilities.

• Willingness to travel up to 50% of the time.

• Occasional lifting of product samples, literature, or training materials weighing up to 25 lbs.

• Proactive team player with a customer-centric approach.

• Must be at least 18 years old to apply.

🏝️ Benefits

• Bonus

• Medical benefits starting on day one

• Dental benefits starting on day one

• Vision benefits starting on day one

• Paid time off (PTO)

• Paid holidays

• Flexible Spending Account (FSA)

• Life insurance

• Long-Term Disability (LTD)

• Short-Term Disability (STD)

• 401(k) plan

• Employee Assistance Program (EAP)

• Discount programs

• Tuition reimbursement

• Training opportunities

• Professional development