Technical Sales Architect

This is a fully remote position, open to applicants in Malaysia, +2 more countries.

📋 Description

• Assist in the technical sales of Titan.ium products and services at designated accounts or projects in collaboration with the sales manager.

• Serve as the main technical point of contact between clients and the company, ensuring prompt and high-quality responses to technical and business inquiries.

• Actively engage with the sales team throughout the sales cycle and maintain customer relationships by offering technical sales support for intricate or comprehensive tasks.

• Prepare technical statements of compliance for RFPs and RFIs in coordination with the Central Bid Desk.

• Create customer Solution Overview documents for inclusion in proposals.

• Oversee proof of concept initiatives and conduct customer workshops.

• Provide insights to Product Management and Engineering regarding customer functional requirements.

⛳️ Requirements

• Familiarity with Telecommunications Network Equipment operations.

• Capability to illustrate call flows and sequence diagrams, along with knowledge of protocol specifications.

• Comprehension of telephony concepts across Core, Edge, and Provisioning aspects of carrier architecture, encompassing 5G and legacy 2G/3G/4G networks.

• Proficiency in at least two signaling protocols: HTTP2, ENUM, SIP, Diameter, SS7.

• Understanding of technical requirements associated with Cloud Computing and Virtualization technologies, including Kubernetes, Helm, CNF, NFV, OpenStack, KVM, and VMware.

• Knowledge of software packaging, operating system functions and upgrades, as well as the Linux Operating System.

• Awareness of OA&M concepts and operations such as backup/restore, KPIs, monitoring, and alarms.

• Exceptional writing skills with the ability to articulate technical concepts or product architectures in formal documentation.

• Proficient in English.

• Capacity to function in a multi-country and multi-cultural environment.

• A four-year Engineering degree in a related technical discipline is preferred, ideally in Telecommunications, Computer Science, or Information Technology; equivalent experience may be considered in lieu of a degree.

• Substantial proven experience with the technology.

• Preferred experience in a carrier core network group or with telecom network equipment vendors targeting the carrier core network team.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and growth within the company.

• Comprehensive health and wellness benefits.

• Flexible work environment and schedule.