Sales Engineer

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Assist Account Managers in recognizing the additional fraud and compliance requirements of customers.

• Create and present tailored demonstrations that highlight the benefits of Sardine’s platform.

• Collaborate with Security teams to communicate our security framework and effectively complete security evaluations.

• Develop detailed Solution Designs that cater to the needs of our prospects.

• Partner with colleagues to enhance all processes within the Sales Engineering department.

• Work alongside product and engineering teams to pinpoint areas for product improvement and assist in prioritizing and designing solutions.

• Guide prospects through the upsell and cross-sell journey by aligning their requirements with Sardine’s value proposition to acquire new customers and stimulate revenue growth.

• Provide product demonstrations and offer technical expertise and consultative support to potential customers.

• Contribute field insights to influence the product roadmap and promote customer excellence.

⛳️ Requirements

• Over 7 years of experience as a Sales Engineer, Solutions Engineer, or in comparable roles supporting a diverse range of clients.

• Previous experience in the Risk, Fraud, or Compliance sectors.

• Demonstrated success in collaborating with large financial institutions, banks, or global enterprises.

• Familiarity with API-based products, a solid understanding of JSON, the capability to read and comprehend code, and knowledge of one or more of the following languages: Python, JavaScript, Ruby, Go, or Java.

• Additional advantage for expertise in web development principles and/or the ability to create internal tools using any of the aforementioned languages.

• Strong analytical abilities: capable of delving into the technical intricacies of an issue and transforming it into a viable solution.

• Capability to excel in a dynamic remote setting while engaging with global clients.

• Exceptional written and verbal communication skills, including the ability to convey complex technical and business concepts to both technical and non-technical audiences, and to adjust your communication style based on their role and level of seniority.

🏝️ Benefits

• Competitive compensation package including cash and equity.

• Early exercise option for all stock options, including those that are pre-vested.

• Flexibility to work from any location: Remote-first culture.

• Flexible paid time off along with a Year-end break.

• Health, dental, and vision insurance for employees and their dependents - applicable in the US and Canada.

• 4% matching contribution in 401k / RRSP - applicable in the US and Canada.

• A MacBook Pro delivered directly to your home.

• One-time stipend for setting up a home office — desk, chair, screen, etc.

• Monthly meal allowance.

• Monthly stipend for social meet-ups.

• Annual health and wellness allowance.

• Annual learning allowance.