Technical Project Manager, Business Applications

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee comprehensive project management for operational initiatives, business applications, integrations, reporting, automation, and Microsoft Dynamics projects.

• Create and uphold project plans, timelines, milestones, budgets, resource allocations, risk registers, issue logs, dependency trackers, and status reports.

• Handle multiple simultaneous projects that align with business objectives and success metrics.

• Collaborate with business stakeholders, application owners, technical teams, consultants, vendors, and leadership to coordinate efforts.

• Conduct meetings, document decisions, monitor action items, and ensure accountability for deliverables.

• Recognize and manage risks, issues, dependencies, scope modifications, configuration impacts, integration limitations, and decision points.

• Direct projects involving Microsoft Dynamics CRM, Sales, PSA, Intacct ERP, help desk platforms, financial systems, reporting tools, automation platforms, and integrations.

• Coordinate requirements gathering, discussions on current-state and future-state processes, UAT, defect resolution, deployment readiness, training, and post-go-live support.

• Prepare for data migration, data validation, integration testing, security measures, user adoption, reporting impacts, and process alignment.

• Identify discrepancies between business processes and system capabilities, and propose practical solutions in collaboration with stakeholders.

• Enhance operational processes, workflows, documentation, reporting, automation, governance, and delivery practices.

• Assess project outcomes including efficiency improvements, adoption rates, process enhancements, data quality, reporting accuracy, and scalability.

• Act as the primary coordination point, communicating status updates, risks, decisions, dependencies, recommendations, and results.

• Create executive-ready reports and convert technical data into accessible business communication.

• Foster adoption by clarifying process changes, system impacts, testing requirements, training needs, and stakeholder responsibilities.

⛳️ Requirements

• Bachelor’s degree in Business, Operations, Information Systems, Project Management, Computer Science, or a related discipline; equivalent experience will also be considered.

• Minimum of 5 years of project management experience in technology, business applications, systems implementation, operations, consulting, professional services, or business transformation sectors.

• Proven experience managing projects related to business applications, ERP, CRM, PSA, reporting, automation, integration, or Microsoft Dynamics.

• Practical knowledge of business application configuration, workflows, integrations, data migration, testing, deployment, and release management.

• Experience leading cross-functional projects involving various stakeholders, business functions, technical teams, application owners, vendors, and/or external consultants.

• Strong grasp of scope, schedule, budget, risk, issue, dependency, resource, and change management principles.

• Skilled in facilitating requirements discussions, coordinating UAT, managing defect resolution, supporting deployment readiness, and overseeing post-go-live stabilization.

• Ability to comprehend and discuss system configuration, data flows, integrations, APIs, reporting implications, security considerations, and dependencies in business processes.

• Exceptional organizational, communication, documentation, and stakeholder management abilities.

• Capability to bridge the gap between business needs and technical execution plans.

• Proficient with tools such as Microsoft Project, Smartsheet, Jira, Azure DevOps, Monday.com, Asana, or comparable platforms.

• Ability to work independently, effectively prioritize tasks, and drive projects to successful completion in a fast-paced environment.

• Customer approval may be needed for access to customer information, systems, and/or premises.

• Preferred: Experience with Microsoft Dynamics 365, Sage Intacct, ERP, finance, help desk, PSA, CRM, reporting, workflow automation, Power Platform, Power BI, Dataverse, Azure integrations, APIs, middleware, data warehouses, data governance, security, access controls, and related ecosystems.

• Preferred certifications include PMP, CAPM, PMI-ACP, Scrum Master, Lean, Six Sigma, or equivalent.

• Experience in technology, consulting, managed services, or professional services organizations is preferred.

🏝️ Benefits

• Bonus eligibility in accordance with the Company's plan.

• Medical, Dental, and Vision coverage.

• Accident, Critical Illness, and Hospital Indemnity insurance.

• Employee Assistance Program (EAP) access.

• Life and AD&D Insurance provided.

• Short- and Long-Term Disability Insurance available.

• Flexible Spending Accounts offered.

• Transportation and Parking Accounts included.

• Health Savings Accounts with company contributions.

• Retirement Planning (401k with matching contributions).

• Legal Benefits provided.

• Identity Theft Protection included.

• Pet Insurance available.

• Wellness Program offerings.

• Paid Time Off, accruing per pay period based on years of service starting at 15 days annually.

• 8 Paid Holidays per year, including 1 floating holiday.