Technical Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily operations across product, technology, operations, QA, IT, and external development collaborators.

• Lead projects from initiation through requirements gathering, development, QA, readiness for release, and tracking post-release performance.

• Convert business conversations into actionable requirements, timelines, assigned responsibilities, and lingering questions.

• Manage project plans, Jira tickets, Notion documentation, status updates, and all project-related artifacts.

• Collaborate with internal teams and external development partners to ensure work is well-defined, prioritized, and on track.

• Keep detailed records of meeting notes, action items, decision logs, project trackers, Jira updates, release schedules, and materials for stakeholder follow-ups.

• Assist in the development and upkeep of PRDs and functional specifications in collaboration with Product Leadership and business stakeholders.

• Monitor dependencies, risks, obstacles, and unresolved decisions across ongoing projects.

• Prepare succinct reports for leadership and operational stakeholders.

• Ensure that QA, UAT, and stakeholder approval steps are organized and completed prior to releases.

• Engage with stakeholders to maintain project momentum.

• Establish repeatable processes for effective project management.

• Enhance visibility, transitions, documentation, stakeholder engagement, and release coordination within the initial 90 days.

⛳️ Requirements

• Minimum of 3 years of project management experience in operations, technology, healthcare, revenue cycle, SaaS, or a similar field.

• Proven track record of managing cross-functional projects involving business, technical, and operational stakeholders.

• Familiarity with agile methodologies, including sprints, standups, retrospectives, and backlog grooming.

• Experience working directly with developers and technical teams, with the ability to follow technical discussions and convert them into clear action items.

• Competence in gathering requirements, documenting decisions, and ensuring follow-through across multiple workstreams.

• Proficient in project management tools such as Jira, Asana, Monday.com, ClickUp, or comparable software.

• Excellent written communication skills and the ability to produce clear and concise documentation.

• Highly organized, detail-oriented, and proactive in approach.

• Comfortable navigating ambiguity and establishing structure in fast-paced environments.

• Strong discipline in follow-up and a mindset of ownership.

• Must have a minimum of 6 hours of daily overlap with U.S. Eastern business hours.

• Nice to have:

• Experience specifically with Jira and Notion.

• Familiarity with Salesforce-related projects.

• Background in healthcare operations, revenue operations, regulated environments, or complex workflow-driven sectors.

• Experience coordinating with external development vendors or offshore teams.

• Knowledge of QA, UAT, release management, and production support processes.

• Comfort in environments where processes are still being developed.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Employee assistance plan

• Paid family leave

• Short-term disability insurance

• Life insurance

• 401(k) plan with employer match

• Flexible spending accounts

• Employee discount program

• Employee referral program