Technical Program Manager – Wholesale Roaming

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee a variety of strategic programs from their inception and requirements through to execution, launch, and post-launch evaluation.

• Develop comprehensive plans that encompass scope, milestones, dependencies, resources, decision-making points, success criteria, and operational readiness.

• Create governance forums and concise reporting mechanisms for working teams, functional leaders, and executives.

• Proactively identify critical-path risks and drive their mitigation, escalation, ownership, and resolution.

• Collaborate with Sales Engineering and coordinate with Product, Network, Engineering, Operations, Sales, Finance, Legal, vendors, and customer or partner teams.

• Enhance processes for intake, prioritization, capacity planning, change control, documentation, and retrospectives.

• Convert technical details into business implications and executive decisions while maintaining accuracy.

• Establish outcome metrics to ensure programs yield business impact rather than merely completing tasks.

⛳️ Requirements

• Over 8 years of experience in technical program management, product operations, engineering operations, or complex delivery.

• Proven experience in managing programs that involve multiple teams.

• Demonstrated success in leading ambiguous initiatives that include technical architecture, operations, commercial requirements, and collaboration with external partners.

• Strong skills in program design, planning, dependency management, risk management, executive communication, and facilitation.

• Ability to grasp telecommunications, network, or platform concepts well enough to challenge assumptions and link technical trade-offs to business outcomes.

• Exceptional written communication abilities and a history of establishing sustainable operating mechanisms.

• Preferably experienced in telecommunications, satellite, IoT, mobile networks, carrier partnerships, or similarly regulated and infrastructure-heavy environments.

• Familiarity with MNO onboarding, network launches, solutions engineering, or partner delivery is preferred.

• Experience with tools such as Jira, Confluence, Slack, Google Workspace, dashboards, and portfolio-planning software is preferred.

• PMP, PgMP, or Agile certification is preferred.

• Must be legally authorized to work in the U.S.

🏝️ Benefits

• Competitive compensation packages that include a stock option-based equity program.

• Comprehensive benefits package encompassing medical, dental, vision, and retirement plans.

• Monthly allowances for wellness and education reimbursements.

• A generous time-off policy along with holidays.

• Opportunities for temporary work abroad.

• Access to a world-class team specializing in software, hardware, chipsets, telecom, satellite, and network virtualization.

• Open, transparent, and inclusive company culture.