Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of program execution for cancellations, reservations, and service initiatives; monitor milestones, highlight risks, and facilitate resolutions across Web, iOS, and Android engineering teams.

• Collaborate with Engineering Managers, Tech Leads, and Product Managers to synchronize roadmaps, organize workflows, and maintain visibility on cross-team dependencies, ensuring they remain unblocked.

• Lead the delivery of cancellation policy systems, reservation management processes, customer service tools, and associated trust and support infrastructure.

• Conduct regular program meetings, including standups, cross-functional syncs, and updates for stakeholders.

• Proactively identify and address technical and execution risks before they escalate into blockers.

• Play a role in bi-annual product release planning by overseeing assigned workstreams throughout the complete product lifecycle.

• Convert complex technical tasks into clear status updates for engineering directors and senior leadership.

• Operate within a core engineering organization that supports the booking, change, cancellation, and service delivery systems of an online marketplace.

⛳️ Requirements

• Over 7 years of experience in Technical Program Management.

• Proven history of successfully driving cross-functional software programs to completion.

• Experience working on consumer-facing product interfaces.

• Ability to comprehend and analyze technical systems, including frontend/backend integrations and multi-platform delivery (Web, iOS, Android).

• Strong stakeholder management abilities; skilled at leading through influence without direct authority.

• Comfortable navigating ambiguity; capable of establishing structure and maintaining program momentum.

• Exceptional written and verbal communication skills; able to distill complex trade-offs and present information appropriately for any audience.

• Preferred: Experience with reservations, cancellation processes, customer service tools, or trust and safety systems.

• Preferred: Experience with high-scale consumer platforms.

• Must have authorization to work in the U.S. without sponsorship.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k)