Technical Program Manager 5 – Engagement Intelligence

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead early-stage, high-uncertainty programs that encompass generative AI product experiences, innovative interaction modalities, and new discovery surfaces from conception to production.

• Assist in mature, highly collaborative initiatives within Engagement Intelligence.

• Establish milestones, manage interdependencies, and synchronize engineering, applied science, product, and partnerships teams around common objectives.

• Collaborate with external device, platform, and distribution partners regarding integration timelines, technical specifications, and joint delivery milestones.

• Facilitate content expansion into new formats and modalities as Netflix's catalog evolves beyond traditional video.

• Evaluate technology, cost, and business priorities to assist teams in making trade-offs.

• Utilize knowledge of the ML project lifecycle to chart pathways from prototype to production.

• Develop program rituals such as roadmaps, status updates, risk assessments, and launch readiness checks.

• Compose status updates, decision documents, and alignment materials for engineers and senior leadership.

⛳️ Requirements

• 8–10+ years of experience in technical program management or similar roles.

• Proven track record in driving multi-team, ambiguous programs at a senior level.

• Demonstrated ability to build consensus and drive decisions among diverse internal and external stakeholder groups without formal authority.

• Ability to operate effectively in high-ambiguity situations and organize 0-to-1 efforts.

• Sound judgment in evaluating technical, business, and cost trade-offs.

• Familiarity with the ML project lifecycle, including online and offline phases, as well as productionization.

• Exceptional written and verbal communication skills.

• Proven ability to produce clear, decision-ready documents for engineers and senior leadership.

• Preferred experience in generative AI product development.

• Preferred experience with search, discovery, or conversational/voice product programs and external partner coordination.

• Preferred experience in supporting content or catalog expansion into new formats and modalities.

• Preferred background at a consumer-scale company with AI-driven products.

🏝️ Benefits

• Annual salary with the option to select the mix of salary versus stock options.

• Health Plans.

• Mental Health support.

• 401(k) Retirement Plan with employer match.

• Stock Option Program.

• Disability Programs.

• Health Savings and Flexible Spending Accounts.

• Family-forming benefits.

• Life and Serious Injury Benefits.

• Paid leave of absence programs.

• Full-time salaried employees are granted immediate access to flexible time off.