Technical Product Owner

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance the value of technical services within the enterprise ecosystem.

• Manage and prioritize the development backlog for designated technical services or platform capabilities.

• Convert strategic initiatives and business needs into defined development tasks with measurable acceptance criteria.

• Assess and prioritize tasks based on business value, technical risk, regulatory obligations, and dependencies.

• Maintain the cleanliness of the backlog, ensuring items are well-defined, estimated, and prepared for development.

• Balance the development of features, remediation of defects, reduction of technical debt, and ongoing improvements.

• Oversee delivery from planning to completion, coordinating priorities, dependencies, risks, and stakeholder contributions.

• Clarify requirements and acceptance criteria throughout the delivery lifecycle.

• Approve or reject completed work based on established acceptance criteria.

• Make prompt decisions regarding scope and priorities to prevent delivery delays.

• Collaborate with Product Managers on tactical execution and strategic planning.

• Work alongside business stakeholders to gather requirements and validate proposed solutions.

• Engage with Architecture and Shared Development teams to ensure scalable and compliant solutions.

• Coordinate inter-team dependencies effectively.

• Manage defect triage and prioritization.

• Ensure thorough root cause analysis for production issues.

• Prioritize remediation efforts to sustain service reliability and performance.

• Work with engineering teams to reduce recurring defects and technical debt.

• Stay informed on emerging technologies, tools, and best practices.

• Enhance automation, scalability, integration, and operational efficiency.

• Utilize metrics and stakeholder feedback to guide product improvements.

• Enhance backlog quality, delivery predictability, and team performance.

• Communicate backlog priorities, sprint commitments, risks, and trade-offs effectively.

• Align business expectations with technical delivery schedules.

• Act as the primary point of contact for product execution.

• Ensure adherence to federal, state, and local employment regulations.

• Monitor relevant legislation and create or update company policies as necessary.

• Review and revise the employee handbook annually or as needed.

• Develop internal communications and training programs focused on compliant employment practices.

• Utilize approved AI and digital tools to streamline work, enhance service quality, and boost efficiency.

• Validate the accuracy, privacy, and business alignment of AI outputs.

• Identify and escalate inaccuracies, knowledge gaps, and issues with digital tools.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience demonstrated through work history, training, military service, or education.

• Experience in Financial Services or comparable fields is highly preferred.

• A minimum of 5 years in roles such as Business Analyst, Development, Product Owner, or Product Manager, or related technology experience.

• At least 2 years of experience with Agile Development methodologies.

• Exceptional verbal and written communication abilities.

• Proficiency in Microsoft Office Suite or similar software.

• Familiarity with platforms like Salesforce, Orion, Tamarac, or similar systems.

• Proven ability to effectively utilize AI tools and technologies in daily tasks.

• Understanding of how to create effective prompts and assess AI-generated content for accuracy and suitability.

• Capability to integrate AI tools to boost productivity while upholding quality standards.

• Willingness to learn new AI applications and comprehend their appropriate use cases and limitations.

• Commitment to ongoing learning and adaptation to new AI tools and practices.

• Ability to comply with federal, state, and local employment regulations.

• Capability to stand or sit for extended periods, file documents in high or low storage, use the telephone, and operate computer systems.

🏝️ Benefits

• Opportunities for training and professional development.

• Comprehensive medical, dental, and vision coverage for full-time employees and their families.

• Health Savings Account (HSA) with employer contributions.

• Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses.

• Life and AD&D insurance – options for employer-paid and voluntary coverage.

• Short-term and long-term disability, workers' compensation – fully employer-paid.

• 401(k) plan with matching contributions and profit-sharing opportunities.

• Access to wellness programs and resources.

• Voluntary benefits, including pet insurance.

• 18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service).

• 12 paid holidays each year (10 pre-determined and 2 floating days).

• Paid parental leave and paid caregiver leave.

• Reimbursement for tuition, licensing, and other credentials upon meeting service requirements.

• Remote work position.