Technical Product Manager – Wallet & Card

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Define the wallet infrastructure, encompassing custody and key management models, stablecoin and settlement chains, ledger integration, automated reconciliation, and partnerships for infrastructure.

• Manage funding and withdrawal processes, ensuring integration reliability, high transaction success rates, optimal settlement timing, and automated reconciliation.

• Lead the health and development of the active debit card program, including authorization flows, decline codes, tokenization, digital wallets, disputes, and network regulations.

• Take responsibility for card acceptance rates and identify technical strategies to enhance them.

• Collaborate with the Fraud team on card and funding controls, data pipelines, loss ratios, and false decline rates.

• Work closely with engineers on APIs, webhooks, on-chain transactions, and real-time authorizations.

• Troubleshoot production issues, analyze logs, and query SQL databases to pinpoint technical enhancements.

• Manage card lifecycle processes, including issuance, activation, provisioning, freezing, and replacement.

• Partner with the Wallet Experience team to showcase card and funding processes within WhatsApp and the dashboard.

• Collaborate with infrastructure, banking, payment processors, card issuers, and card network vendors.

• Establish the pod roadmap and priorities, take ownership of the wallet infrastructure and rails roadmap, and co-manage the card roadmap.

• Communicate progress and impact to leadership while driving key performance metrics.

⛳️ Requirements

• A minimum of 5 years of product management or related experience with a strong emphasis on payments infrastructure or card issuing.

• Hands-on builder exhibiting extreme ownership in a fast-paced, ambiguous environment.

• Expertise in funding and payout rails, processors, banking partners, settlement processes, automated reconciliation, and the economic fundamentals of each rail.

• Proven experience assessing infrastructure options in collaboration with engineering leadership and making build-versus-partner decisions.

• A track record of owning payment KPIs, including authorization and acceptance rates, fraud loss ratios, funding success rates, and unit costs.

• Ability to read API documentation, inspect logs, execute SQL queries independently, and design systems for resilience.

• Direct experience managing relationships with issuers, processors, card networks, sponsor banks, or web3/fiat infrastructure partners.

• Exceptional communication skills to align engineering, fraud, finance, compliance, and executive leadership.

• Strong written and verbal communication skills in English.

• Equivalent qualifications in the listed requirements will also be considered.

• Nice to have: experience with stablecoin-funded card programs or stablecoin on-ramps and off-ramps.

• Nice to have: in-depth knowledge of the card issuing lifecycle, including authorization, settlement, decline analysis, tokenization, disputes/chargebacks, and Visa/Mastercard network rules.

• Nice to have: exposure to digital wallets, blockchain protocols, smart contracts, or non-custodial wallet infrastructure.

• Nice to have: experience managing a card network program or sponsor bank relationship.

• Nice to have: fluency in Spanish.

🏝️ Benefits

• Competitive salary.

• Initial stock options grant.

• Annual performance bonus.

• Health, dental, and vision plans.

• Continuous learning opportunities.

• Unlimited PTO.

• Paid parental leave.

• Work model: currently fully remote, with plans for a future transition to a hybrid setup.

• Empowering opportunities for growth in a dynamic, entrepreneurial environment.