Technical Product Owner

This is a fully remote position, open to applicants in Colombia, +5 more countries.

📋 Description

• Lead the strategy and implementation of UJV's e-commerce platform, encompassing B2B, B2C, client, advisor, partner, and white-label booking portals along with API integrations.

• Establish the product vision, roadmap, quarterly objectives, backlog, and prioritization strategies.

• Act as the primary point of product ownership for engineering, operations, and leadership teams.

• Create requirements and acceptance criteria prior to sprints and manage the scope according to the roadmap.

• Conduct discovery sessions with advisors and hotel partners, including time spent within hotel operations.

• Develop prototypes and applications using AI tools to validate workflows.

• Convert user pain points into technical specifications, considering cost, impact, and effort required.

• Manage adoption metrics, including advisor activation, search-to-booking conversion rates, and overall bookings.

• Define product analytics and report on activation, conversion, performance, and failure points during weekly leadership meetings.

• Establish non-functional acceptance criteria in collaboration with engineering teams.

• Guide Portal engineering and external build partners regarding product priorities.

• Coordinate inventory and vertical sequencing in collaboration with the Product Vault owner and the shared trip-building logic with the Admin product owner.

• Collaborate with Hotel Partnerships, Marketing, Data, and the Tech Lead.

• Design and integrate AI assistants and agentic workflows within the portals.

• Oversee Jira and Asana prioritization, intake processes, triage, ticket quality, and sprint readiness.

• Conduct weekly backlog grooming sessions and communicate prioritization changes and their rationale.

• Link tickets to quarterly rocks or roadmap items while ensuring clean data in Jira and Asana.

• Protect the quarter from scope creep by phasing requirements and clearly communicating tradeoffs.

• Coach operations and platform leaders on scoping, prioritization, requirements, and measuring adoption.

• Develop and implement a UJV product playbook.

• Educate on AI product crafting and design evaluations focusing on accuracy, guardrails, and business impact.

• Facilitate product reviews or office hours.

• Measure impact by reducing ambiguity, rework, and enhancing the delivery of quarterly objectives.

⛳️ Requirements

• A minimum of 5 years of experience in product management.

• At least 3 years of experience managing a transactional e-commerce or two-sided marketplace product, including search-to-purchase funnels, checkout and booking processes, supply onboarding, and conversion.

• Proven capability in both discovery and delivery phases.

• Proficient in using AI prototyping tools such as Lovable, Cursor, or Claude.

• Strong analytical abilities, covering product analytics, SQL, and event instrumentation for funnels and conversion.

• Working knowledge of APIs related to booking and inventory.

• Comfortable using Jira, Asana or Linear, and Figma.

• Sound product judgment and a strong ownership mindset.

• A history of enhancing others' product work through prioritization frameworks, coaching, or playbooks.

• Experience in designing AI-assisted search or conversational interfaces.

• Near-native proficiency in English.

• Background in travel, hospitality, travel tech, e-commerce, or marketplace products is highly preferred.

• Experience with advertising, sponsored marketplace placements, or B2B hotel partnerships is strongly preferred.

• Submission of a resume is required.

• Willingness to consent to reference checks is necessary.

• Completion of the Culture Index questionnaire is mandatory.

🏝️ Benefits

• Access to AI-enabled tools for prototyping and research.

• Flexibility to work remotely.

• Opportunity to collaborate with a global luxury travel brand.

• Chance to lead and mentor product practice across various teams.

• Professional growth through product coaching, playbook development, and AI product crafting.

• Participation in the Culture Index survey as part of the selection process.