Senior/Staff Product Manager, Technical

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead interdisciplinary teams comprising researchers, designers, engineers, and subject matter experts to develop and launch impactful products and services.

• Refine vaguely defined challenges into actionable product strategies that include vision, objectives, success metrics, roadmaps, and backlogs.

• Convert ACF policy and program requirements into technical solutions while keeping plans up-to-date as priorities evolve.

• Author and prioritize user stories, create release plans, and facilitate planning sessions, stakeholder alignments, and retrospectives.

• Collaborate with government teams to enhance digital skills and product knowledge throughout project lifecycles.

• Manage bureaucratic obstacles and assist in crafting more user-friendly processes.

• Oversee product initiatives that encompass rapid-turnaround surge requests and modernization projects for ACF’s Data Capacity and Digital Services division.

• Evaluate architectural and data trade-offs across platforms, including Palantir Foundry, Databricks, and enterprise AI tools.

⛳️ Requirements

• Formulate a product strategy based on the problem at hand, emphasizing outcomes over features, while establishing a roadmap and clear success criteria.

• Implement lean and agile methodologies, including minimum viable product validation, scope decomposition, backlog prioritization, and facilitation of cross-functional ceremonies.

• Experience utilizing service design techniques such as journey mapping, service blueprinting, and contextual inquiry.

• Practical experience in delivering AI-enabled products or workflows.

• Comprehension of organizational data flows and the ability to identify fragmented or duplicated data.

• Technical proficiency in system architecture, APIs, data modeling, security, and engineering trade-offs.

• Capability to manage clients and stakeholders to foster trust, alignment, and constructive environments.

• Proven track record in defining and measuring impact.

• Work approach that aligns with Skylight’s core values.

• Must possess legal authorization to work in the U.S. presently and in the future without sponsorship.

• Must be eligible to obtain a Tier 2 public trust background investigation.

• Must successfully pass a company background check.

• All work must be conducted within the U.S., excluding U.S. territories.

• Certain available federal-contract positions may require a degree or additional years of experience as a substitute.

🏝️ Benefits

• Medical insurance, dental insurance, vision insurance.

• Short-term and long-term disability insurance.

• Life and AD&D insurance.

• Dependent care FSA, healthcare FSA, health savings account.

• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period.

• Flexible paid-time-off policy (typically around 25 days per year), along with 11 paid federal holidays.

• Up to 12 weeks of paid time off for all eligible new parents through birth, adoption, or foster care.

• Performance rewards, including annual salary increases, annual performance bonuses, spot bonuses, and stock options.

• Business development/sales bonuses.

• Referral bonuses.

• Annual $2000 allowance for professional development.

• Annual $750 allowance for tech-related purchases.

• Annual swag budget of $100 to showcase your Skylight pride with merchandise (hoodies, hats, and more).

• Flexible, remote-friendly work environment.

• An environment that empowers you to unleash your superpowers for the public good.