Technical Product Manager, Integrations – Platform

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the roadmap for third-party integrations, API/SDK development, and technical partnerships, ensuring alignment with overarching product and company objectives.

• Manage payment gateway integrations from start to finish, covering scoping, rollout, merchant onboarding processes, and continuous optimization.

• Serve as the internal point of contact for questions related to the transaction lifecycle.

• Collaborate with engineering to define and prioritize integration tasks.

• Collect technical requirements from partners and clients for new integrations and improvements.

• Cultivate relationships with third-party vendors, payment processors, and platform partners.

• Assess potential new partners and explore emerging integration opportunities.

• Supervise the upkeep and enhancement of developer-facing APIs and SDKs for performance, scalability, and developer satisfaction.

• Design and implement pilot and beta programs for new integrations and partner launches.

• Collect structured feedback and make iterative improvements before general availability.

• Act as the internal expert on integration capabilities and limitations.

• Provide support to sales, support, and implementation teams.

• Convey technical requirements, trade-offs, and project updates to non-technical stakeholders.

• Collaborate with engineering to investigate and resolve complex integration challenges.

• Work with marketing to accurately represent integrations and technical products in external communications and release documentation.

• Monitor integration adoption, API reliability, and partner performance metrics.

• Prioritize enhancements based on their business impact.

⛳️ Requirements

• 3–5 years of experience as a technical product manager or product manager overseeing software integrations, APIs, or developer platform products.

• Direct hands-on experience with payment gateway integrations such as Stripe, Moneris, Square, Global Payments, or Adyen.

• Familiarity with transaction lifecycles, refunds, disputes, and merchant onboarding processes.

• Strong understanding of REST APIs, webhooks, JSON, SDKs, and authentication methodologies.

• Ability to independently read and evaluate third-party developer documentation.

• Capability to scope and deliver technical work alongside engineering teams from requirements to release.

• Knowledge of PCI-DSS, tokenization, and data security considerations in payment workflows.

• Exceptional written and verbal communication skills, particularly in translating technical details for non-technical audiences.

• Proficient in managing multiple concurrent integration workstreams and setting effective priorities.

• Legally authorized to work in Canada.

• Willingness to maintain consistent availability during Eastern Time business hours.

• Demonstrated effectiveness in a remote work environment, including asynchronous written communication with engineering and external partners.

🏝️ Benefits

• Remote work flexibility.

• Commitment to equal opportunities as an employer.

• Human-centered approach to hiring.

• AI-generated interview note summaries aimed at promoting fair and consistent evaluations.