Technical Partner Manager – Payment Interfaces

This is a fully remote position, open to applicants in Germany.

📋 Description

• Offer technical support and enhance the development of external system interfaces and shop plugins within the merchant ecosystem across e-retail, travel and tourism, hospitality, and mobility.

• Oversee requirements and design the technical specifications of interfaces and integrations.

• Develop and maintain documentation and specifications.

• Facilitate and coordinate testing and acceptance processes.

• Communicate updates regarding releases and technical changes.

• Integrate new technology partners and provide technical guidance and assistance from initial connection through to production deployment.

• Deliver first- to third-level technical support.

• Collaborate closely with Product Management, Development, and Sales on technical requirements, implementations, and customer and partner projects.

• Provide test accounts, demo shops, and testing environments.

• Manage relationships with external service providers, agency partners, developers, and collaborative partners.

• Coordinate necessary migrations when interfaces are updated or decommissioned.

⛳️ Requirements

• Strong understanding of payment interfaces and system integrations, preferably in travel and tourism, hospitality, mobility, or e-commerce.

• Experience in delivering technical support and integrating partners, especially concerning shop and middleware solutions, web agencies, system integrators, and development partners.

• Solid technical comprehension, with experience in technical requirements, documentation, testing, and acceptance processes.

• Background in project or partner management.

• Proficient with project management and documentation tools such as Jira and Confluence.

• Outstanding communication skills and a confident approach when interacting with customers, partners, and internal teams.

• Very good written and spoken proficiency in German and English.

• Willingness to undergo an onboarding period in Bamberg.

🏝️ Benefits

• Flexible working hours and the opportunity to work remotely.

• Performance-based compensation, holiday and vacation bonuses, and tax-free non-cash benefits.

• Company bike leasing (JobRad).

• Company pension plan.

• JobLunch meal benefit.

• Corporate perks.

• Subsidy for computer glasses.

• Childcare support.

• Personalized professional onboarding.

• Flexible opportunities for professional development.

• Regular team and company events.

• High-quality work equipment with modern hardware and software, available for personal use as well.

• Unlimited coffee, tea, and soft drinks.

• Accommodation provided during the onboarding period in Bamberg.