Technical Partner Manager – Payment Interfaces

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver technical support and facilitate the continuous enhancement of external system interfaces and shop plugins within the merchant ecosystem spanning eRetail, travel and hospitality, and mobility.

• Oversee requirements and design the technical framework for interfaces and integrations.

• Develop specifications and maintain thorough documentation.

• Perform testing and acceptance processes.

• Communicate updates regarding releases and technical modifications.

• Integrate new technology partners and offer technical guidance from the initial connection through to go-live.

• Provide technical support ranging from first to third level.

• Collaborate closely with Product Management, Development, and Sales on technical requirements, implementations, and projects involving customers and partners.

• Supply test accounts, demo shops, and testing environments.

• Manage external service providers, agency partners, developers, and collaborative partners.

• Coordinate necessary migrations when interfaces are substituted or retired.

⛳️ Requirements

• Strong understanding of payment interfaces and system integrations, preferably within travel and tourism, hospitality, mobility, or e-commerce sectors.

• Experience in providing technical support and integrating with partners, particularly regarding shop and middleware solutions, web agencies, system integrators, and development partners.

• Solid technical comprehension and experience with technical requirements, documentation, testing, and acceptance processes.

• Background in project or partner management.

• Proficiency in project management and knowledge documentation tools such as Jira and Confluence.

• Exceptional communication skills and a confident demeanor when engaging with customers, partners, and internal teams.

• Very good spoken and written proficiency in both German and English.

• Willingness to undergo an onboarding period in Bamberg.

🏝️ Benefits

• Flexible working hours with the option to work remotely.

• Opportunity to participate in the company’s success.

• Bonuses for Christmas and vacations.

• Tax-free benefits in kind.

• Company bicycle leasing (JobRad).

• Company pension scheme.

• JobLunch.

• Corporate benefits.

• Subsidy for computer glasses.

• Childcare allowance.

• Personalized professional onboarding.

• Flexible training and development opportunities.

• Regular team and company events.

• High-quality work equipment featuring modern hardware and software, available for personal use as well.

• Unlimited access to coffee, tea, and soft drinks.

• Accommodation provided during the onboarding period in Bamberg.