Technical Operations Engineer

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• Oversee the technical onboarding process and implementation for new clients.

• Configure and implement web and server-side tracking utilizing Google Tag Manager and server-side Google Tag Manager.

• Establish and troubleshoot GA4, advertising pixels, Conversion APIs, and various marketing data integrations.

• Perform comprehensive tracking and attribution audits to uncover implementation gaps, data inconsistencies, and areas for enhancement.

• Engage with JavaScript, APIs, JSON payloads, Postman, SQL, BigQuery, and cloud-based infrastructure.

• Utilize browser developer tools and network logs to troubleshoot website events, API requests, data-layer implementations, and integration challenges.

• Collaborate directly with clients and their technical teams to collect requirements, articulate findings, and ensure successful implementation completion.

• Monitor active integrations, investigate data delivery issues, and address incidents within agreed timeframes.

• Develop implementation plans, audit reports, technical documentation, handover materials, and troubleshooting guides.

• Work in partnership with internal product, engineering, customer success, and delivery teams.

• Contribute to the enhancement of internal processes, implementation standards, and documentation practices.

⛳️ Requirements

• Minimum of 2 years of experience in digital analytics, MarTech, AdTech, technical operations, tracking implementation, or a related area.

• Practical experience with Google Tag Manager and Google Analytics 4.

• Solid understanding of JavaScript, browser developer tools, data layers, cookies, and web tracking principles.

• Experience with REST APIs, JSON payloads, API authentication, and tools like Postman.

• Familiarity with advertising pixels or Conversion APIs for platforms such as Meta, Google Ads, TikTok, Snapchat, Pinterest, or similar services.

• Working knowledge of server-side tracking, server-side GTM, and cloud infrastructure.

• Experience with SQL, BigQuery, or similar databases for data validation and troubleshooting tasks.

• Strong problem-solving abilities and keen attention to detail.

• Capability to convey technical concepts clearly to both technical and non-technical audiences.

• Proficiency in managing multiple client implementations and priorities at once.

• Experience with consent management, privacy regulations, and consent-aware tracking.

• Background in mobile app analytics, Firebase, or mobile measurement partners.

• Knowledge of AWS, Google Cloud Platform, or other cloud services.

• Prior experience in a SaaS, agency, analytics consulting, or client-facing role.

🏝️ Benefits

• Collaborate with global enterprise clients on impactful MarTech challenges.

• Acquire hands-on experience with leading analytics and advertising platforms.

• Take charge of implementations from the discovery phase through to launch and monitoring.

• Engage in a collaborative environment with a technically proficient team.

• Experience rapid growth within a dynamic SaaS organization.

• Enjoy opportunities for swift professional advancement.