Technical Lead, MSPs

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish high-impact partnerships across the service provider ecosystem to enhance recurring revenue sourced from partners.

• Strengthen Meter's presence within the technical, operations, solution architecture, and service delivery teams of service provider partners.

• Coordinate with both internal and external stakeholders to pinpoint gaps, opportunities, and areas for investment.

• Create a consistent partner engagement strategy and a tiered approach that emphasizes relationships with high potential.

• Increase awareness, adoption, and credibility for Meter's unified networking solution.

• Lead decision-making processes related to operations and technical aspects to foster success stories and scalable partnership frameworks.

• Propel partner strategy and the long-term go-to-market roadmap within the solution provider ecosystem.

• Showcase Meter's value to the technical teams of MSPs and service providers.

• Assist partner sellers, solution architects, and service delivery teams during discovery, service design, pricing, and transition planning.

• Integrate Meter into partner-managed services portfolios.

• Develop and launch collaborative managed offers, which include packaging, pricing models, and service-level definitions.

• Provide continuous training and support to partner technical, practice, and operations teams.

• Engage with partner technical leadership, as well as product and NOC/operations groups.

• Collaborate with the MSP business lead on joint business plans, revenue goals, enablement schedules, and co-marketing efforts.

• Monitor partner development, expand the pipeline and revenue, and eliminate operational obstacles.

⛳️ Requirements

• Extensive experience collaborating with managed service providers, carriers, and GSIs.

• Proven success in generating partner-sourced recurring revenue within intricate service provider organizations.

• Knowledge of MSP portfolio alignment, service margins, operational costs, and customer lifecycle management.

• Capability to prioritize a diverse portfolio of relationships and formulate a tiered partner strategy.

• Strong understanding of networking principles.

• Ability to articulate technical concepts effectively to technical, product, and operations audiences.

• Skill in building trust with stakeholders across all levels and influencing key decisions.

• High sense of urgency.

• Enjoyment of travel and emphasis on in-person relationship development.

• Comfort with ambiguity in early-stage go-to-market situations.

🏝️ Benefits

• Equity plan.

• Commission eligibility.