Technical Lead – Cloud & Infra Engineering

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Guarantee optimal availability, performance, and resilience of production systems.

• Apply SRE best practices, encompassing error budgets, SLIs/SLOs, capacity planning, chaos testing, and creation of runbooks.

• Propel automation efforts to minimize manual operational tasks and enhance MTTR.

• Execute post-incident evaluations and institute long-term corrective measures.

• Oversee deployments, rollbacks, and environment synchronization across Development, QA, UAT, and Production.

• Install, configure, upgrade, and maintain WebLogic, Tomcat, Apache, and Nginx servers.

• Conduct JVM tuning, thread pool optimization, connection pool management, and performance enhancements.

• Diagnose middleware issues related to memory leaks, thread contention, SSL, certificates, and clustering.

• Set up dashboards, alerts, and performance insights using New Relic and Splunk.

• Create log-based monitoring strategies and implement anomaly detection.

• Configure Akamai caching rules, WAF policies, edge redirects, and performance enhancements.

• Resolve CDN latency, caching, and routing problems; work in conjunction with Akamai support.

• Facilitate major incident bridges and coordinate cross-functional teams.

• Manage problem tickets, conduct root cause analyses, and develop preventive action plans.

• Ensure adherence to ITIL processes regarding change, release, and incident management.

• Mentor and lead a team of SRE/DevOps engineers.

• Offer technical guidance, training, and performance evaluations.

• Serve as a customer-facing technical subject matter expert for escalations and production issues.

• Collaborate with product, QA, development, and business teams to ensure seamless delivery.

⛳️ Requirements

• Experience, education, certifications, and technical requirements are not detailed in the posting.

• Capability to lead and mentor SRE/DevOps engineers.

• Strong analytical and troubleshooting abilities for complex issues.

• Clear and structured communication skills with customers and internal teams.

• Ability to collaborate effectively across engineering, QA, product, and business teams.

• Capacity to manage critical incidents calmly and clearly.

🏝️ Benefits

• Opportunities for professional growth and development.

• Collaborative and innovative work environment.

• Competitive compensation and benefits package.