Technical Ecommerce Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, schedule, and validate product pages, collections, homepage updates, and promotional content.

• Develop specifications for landing pages and funnels generated through an automated pipeline.

• Conduct quality assurance on landing pages and funnels in staging, publish them, and monitor tested and successful variants.

• Oversee the setup of Recharge subscription plans, manage customer-facing processes, swaps, skips, pauses, dunning, failed-payment workflows, and the customer portal.

• Manage the Shopify theme, applications, integrations, and tracking systems.

• Differentiate between configuration problems and code issues; resolve configuration problems and define necessary code modifications.

• Prioritize and handle site requests from Customer Service, Brand, Product, and Growth teams.

• Reproduce issues, categorize requests, resolve them, or escalate them to the development partner.

• Maintain Notion intake, prioritization, specifications, release schedules, and documentation of the stack.

• Oversee development support vendors by assessing estimates, monitoring hours, enforcing response times, and avoiding scope creep.

• Perform monthly site health assessments covering speed, error rates, conversion rates by funnel stage, and any broken functionalities.

• Take a key role in the upcoming site relaunch.

• Collaborate with Growth, Customer Service, Brand, and Product teams.

⛳️ Requirements

• A minimum of 3 years of daily management of a Shopify store in a direct-to-consumer environment.

• Experience with Shopify Plus is preferred.

• Hands-on experience with a subscription platform is essential.

• Familiarity with Shopify theme architecture, including sections, blocks, schema, JSON templates, and theme settings.

• Ability to read and modify Liquid templates, sections, and snippets.

• Proficient in HTML and CSS.

• Intermediate knowledge of JavaScript.

• Basic understanding of Git.

• Experience using Browser DevTools and Lighthouse.

• Expert-level knowledge of Shopify admin functionalities.

• Experience configuring subscription platforms; Recharge is preferred.

• Knowledge of discounts and checkout configuration.

• Proficient in app stack management.

• Familiarity with Google Tag Manager.

• Experience with GA4.

• Knowledge of Meta pixel and Conversions API.

• Ability to create developer-ready specifications.

• Experience with Notion or similar workflow tools like Asana, Jira, Linear, or ClickUp.

• Experience in managing development partners/vendors.

• Ownership of QA checklists and release management processes.

• Participation in a relaunch, replatforming, or major redesign is a plus.

• Ability to coordinate across Growth, Customer Service, Brand, and Product teams.

• Eagerness to learn new tools and systems.

🏝️ Benefits

• Opportunity for remote work.

• Full-time employment position.