Technical Director – Quality Assurance

This is a fully remote position, open to applicants in Texas.

📋 Description

• Define and implement the enterprise Test Automation and Quality Engineering strategy across various products, platforms, and delivery teams.

• Establish testing standards, governance frameworks, quality metrics, and best practices.

• Create KQIs, KPIs, dashboards, and executive reports focusing on software quality, test effectiveness, release readiness, and operational risk.

• Align quality engineering roadmaps with product, technology, and business goals.

• Act as the executive escalation point for critical quality challenges, facilitating root-cause analysis, risk mitigation, and corrective measures.

• Lead and mentor QA managers, test leads, automation engineers, and quality engineering teams.

• Collaborate with executive leadership, product management, engineering, and business stakeholders to ensure quality objectives are in sync with organizational aims.

• Work alongside enterprise architects and engineering leaders to enhance testability, observability, and quality throughout the software development lifecycle.

• Oversee scalable test automation frameworks for web, API, middleware, data, cloud, and AI-enabled applications.

• Propel automated testing, quality gates, and AI evaluation capabilities within CI/CD and DevSecOps pipelines.

• Provide strategic guidance for functional, integration, performance, accessibility, security, and regression testing.

• Advocate for the adoption of cloud-native testing practices for AWS-based solutions and enterprise integrations.

• Formulate quality strategies for AI-powered solutions, including automated evaluation, model validation, human-in-the-loop reviews, and AI risk mitigation.

• Promote continuous improvement through quality engineering innovation, process optimization, AI-assisted testing, and emerging automation technologies.

• Direct quality planning and resource allocation across various programs and projects.

• Ensure compliance with regulatory, accessibility, healthcare, and government quality standards, including Section 508 and VA-specific requirements.

• Supervise audit readiness, quality controls, and remediation efforts across programs.

⛳️ Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, Engineering, or a related technical field.

• Over 15 years of progressive experience in software quality assurance, quality engineering, test automation, and software delivery.

• More than 7 years of experience leading enterprise QA organizations, test automation initiatives, or quality engineering teams.

• Proven experience collaborating with executive leadership, product management, engineering, and business stakeholders to achieve quality outcomes.

• Background in establishing executive dashboards, KPIs, release readiness metrics, and risk-based quality reporting.

• Demonstrated success in defining and implementing enterprise-wide quality strategies, governance models, testing standards, and quality metrics.

• Experience leading multiple QA managers, test leads, automation architects, and distributed quality engineering teams.

• Expertise in overseeing quality engineering practices across cloud-native, web, API, middleware, data, and AI-enabled platforms.

• Familiarity with implementing automated testing and quality gates within CI/CD and DevSecOps environments.

• Experience managing quality initiatives in regulated industries such as healthcare, government, financial services, or other compliance-focused sectors.

• Involvement in large-scale digital transformation, cloud migration, and enterprise modernization projects.

• Proficient in enterprise test automation architecture and framework design for web, API, mobile, data, middleware, and cloud applications.

• Strong knowledge of automation technologies such as Selenium, Playwright, TestNG, Postman, REST Assured, ReadyAPI/SoapUI, Groovy, and others.

• High proficiency in Java and Python-based automation solutions.

• Deep understanding of GitHub/Jenkins CI/CD pipelines and modern DevSecOps test orchestration and quality engineering practices.

• Experience with AWS cloud services, including Lambda, CloudWatch, Step Functions, and cloud-native testing strategies.

• Knowledge of AI testing methodologies, model validation, automated evaluation frameworks, and AI quality metrics.

• Expertise in accessibility testing, Section 508 compliance, and tools like JAWS and ANDI.

• Strong executive presence with the ability to convey quality strategy and risk to senior leadership.

• Excellent stakeholder management and cross-functional leadership abilities.

• Experience in resource planning and setting organizational priorities.

• Proficient in strategic planning, risk management, and leading organizational change initiatives.

• Capability to establish data-driven decision-making through quality KPIs, scorecards, and executive reporting.

• Ability to foster innovation via AI-assisted testing, automation, and continuous improvement efforts.

• Proven track record of building, mentoring, and scaling high-performing quality engineering teams.

• U.S. Citizenship is required.

• All selected candidates must successfully complete a background check.

• Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when mandated for the position.

• Sponsorship is not available.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• 401(k) with Employer Match.

• PTO and Federal Holidays.

• Corporate-provided Laptop.

• Training and Professional Development Opportunities.

• Fully Remote Role.