Technical Delivery Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the entire delivery lifecycle for designated products and implementations, starting from requirements gathering to the launch and initial post-go-live support.

• Collaborate with clinical, operations, and IT stakeholders to collect, document, and validate both business and functional requirements.

• Create and sustain project plans, delivery timelines, and status reports.

• Coordinate with technology teams, vendors, and implementation partners regarding scope, schedule, and deliverables.

• Monitor and communicate project progress, risks, and issues.

• Escalate any blockers and cross-team dependencies to the Sr. Director of Business Relationship and Delivery.

• Organize, coordinate, and execute user acceptance testing (UAT) prior to go-live.

• Secure stakeholder sign-off on deliverables.

• Assist with change management and adoption initiatives, including training coordination, user communications, and documentation.

• Generate dashboards, metrics, and status updates for stakeholder review.

• Identify opportunities for process improvement and contribute to product and delivery standards.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related discipline.

• More than 3 years of experience in product management, business analysis, IT project management, or technology delivery.

• Experience in gathering and documenting requirements and managing backlogs in a cross-functional setting.

• Knowledge of software development lifecycle (SDLC) processes.

• Familiarity with Agile, Waterfall, or hybrid project methodologies.

• Excellent written and verbal communication skills for both technical and non-technical stakeholders.

• Proficient in creating status reports, dashboards, and project documentation.

• Experience with project and product management tools like Jira, Confluence, or similar platforms.

• Preferred experience in clinical research, oncology, life sciences, or a regulated healthcare environment.

• CBAP, CSPO, or similar certification is preferred.

• Six Sigma Yellow Belt or another process improvement certification is preferred.

• Availability to work Monday through Friday, from 8am to 5pm.

• Approximately 80% of time spent seated.

• Capability to thrive in a fast-paced, evolving healthcare environment and meet strict deadlines.

🏝️ Benefits

• 401(k) retirement savings plan with employer match.

• Eligibility for an annual performance bonus, contingent on role and company performance.

• Generous paid time off and holidays.

• Extensive medical, dental, and vision coverage along with optional insurance options.

• Company-paid life and disability insurance.

• Employee Assistance Program (EAP) offering confidential, no-cost support for you and your family from day one.

• Flexible FSA and HSA plans.

• Supportive environment that prioritizes balance, wellbeing, and flexibility.

• Collaborative and creative workplace.

• Opportunities for continuous learning and professional development.

• An inclusive and innovative culture.