Technical Consultant, Producer

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Develop mobile-responsive HTML emails, HTML blocks, and Content Blocks from the ground up using HTML and CSS.

• Create In App Messages based on templates.

• Configure basic Liquid personalization and utilize Catalog use cases.

• Establish and configure fundamental Canvas and Campaign workflows.

• Execute quality assurance processes across various email clients and troubleshoot rendering issues, including dark mode, Outlook, mobile, font fallbacks, and image blocking.

• Document QA results and retest issues post-resolution.

• Work with Litmus, manage Braze segments, oversee link management, utilize Inbox Vision, templates, and configure global footers.

• Generate solution documentation, technical requirements documents, and QA documentation.

• Engage in client discovery sessions, pose clarifying questions, and document requirements.

• Manage time effectively to achieve billable targets of 36+ hours weekly.

• Travel up to 20% for client meetings, workshops, and onsite engagements.

• Collaborate with Solution Architects on data and segmentation, as well as Project Managers on timelines and scope.

⛳️ Requirements

• Proficient in HTML and CSS for mobile-responsive email development—capable of building from scratch rather than merely modifying templates.

• Experience in troubleshooting email rendering issues: dark mode, Outlook, mobile, font fallbacks, and image blocking.

• Comfortable working in code editors (such as VS Code, Cursor, or similar) and using browser developer tools.

• Strong attention to detail and a quality-first mindset—testing your own work before submission.

• Ability to communicate clearly and professionally; adjust tone based on the audience.

• Build trust through reliability and effective execution.

• Ask clarifying questions prior to building and link tasks to broader project objectives.

• Identify issues early and navigate through problems using established methods.

• Take initiative without requiring follow-up.

• Seek feedback from Senior Technical Producers and share insights with the team.

• 2–5 years of experience in marketing technology consulting or relevant experience in email marketing or campaign development.

• Familiarity with Braze, particularly skilled in email creation using Braze’s Drag and Drop Editor, is a plus.

• Enthusiasm for AI development tools such as Cursor, Windsurf, Cline, Trae, and Aider.

• Experience in client-facing roles within an agency or consultancy is preferred.

• Must be eligible to work in the United States or Canada without the need for visa sponsorship.

🏝️ Benefits

• Medical, dental, vision, and life insurance.

• 401k with company matching.

• Flexible PTO policy.

• Monthly technology stipend.

• Paid parental leave.

• In-person onboarding experience at our headquarters in Indianapolis, Indiana.

• Support for mental well-being.