Technical Business Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Immerse yourself within the organization to grasp priorities and go-to-market strategies.

• Collaborate with IT to convert business insights into tool improvements that aid the technical selling community.

• Comprehend business priorities, challenges, and go-to-market strategies within the Technical Solutions division.

• Work alongside business stakeholders on quarterly initiatives and technology-driven innovation projects.

• Contribute to strategic initiatives aimed at modernizing tools and processes.

• Foster relationships with IT stakeholders, articulate business needs, and prioritize tool enhancements.

• Analyze business requirements to identify underlying needs and pain points.

• Convert requirements into technical specifications, user stories, use cases, and process flow diagrams.

• Maintain a backlog and roadmap of tool enhancements that align with business priorities and IT capabilities.

• Engage in Agile ceremonies, including sprint planning, reviews, and retrospectives.

• Offer clarity and context to development teams regarding business goals and expected outcomes.

• Assist in the delivery and adoption of tool enhancements.

• Monitor emerging technologies, especially AI, and pinpoint strategic implementation opportunities.

• Formulate plans for automation and modern tools.

• Create and implement AI-enabled automation and tooling utilizing tools such as n8n and Claude Code to enhance business processes for the technical selling community and WW Shared Services organization.

⛳️ Requirements

• 5+ years of relevant experience in a global role, focusing on understanding business processes and translating them into actionable requirements.

• Proficient in effective communication with business stakeholders and IT teams.

• Strong analytical and problem-solving abilities.

• Experience in gathering and documenting business requirements through user stories, use cases, and process flows.

• Familiarity with software development life cycles, particularly Agile methodologies.

• Exceptional verbal and written communication skills.

• Strong organizational and time management capabilities.

• Proficient in SFDC, Tableau, Workday, Excel, and Google Suite.

• Solid understanding of the technical industry, with an emphasis on the technical selling community.

• Experience in comprehending product vision, roadmap, and go-to-market strategies.

• Proficient with applications, tools, and methodologies used for organizing, managing, reporting progress, and delivering programs and projects.

• Experience in driving large cross-functional programs/initiatives, building relationships, and leading through influence.

• Effective executive-level verbal and written communication skills.

• Comfortable engaging in technical and business discussions with senior audiences.

• Please note that immigration sponsorship is not available for this position.

🏝️ Benefits

• Restricted stock units.

• Bonus.

• Employee benefits (details referenced via employer benefits description).