Technical Assistance Specialist

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Assist states, territories, and Tribes in the collection, management, and reporting of federally mandated child care data.

• Create, develop, and implement Training and Technical Assistance focused on data reporting best practices.

• Offer technical and programmatic support regarding CCDF data reporting requirements and the Child Care Automated Reporting System (CARS).

• Fulfill both mandatory and ad hoc reporting and information-gathering responsibilities.

• Engage in team meetings, internal workgroups, collaborative projects, and client-requested workgroups.

• Record and maintain meeting notes.

• Assist with Section 508 compliance and the publication of digital and written deliverables.

• Oversee the management of digital files, including archiving, organization, and file migration.

• Aid in the review, approval, posting, and distribution of resources and announcements.

• Create data sets, dashboards, reports, resource materials, how-to guides, and interactive on-demand video training.

• Identify emerging Technical Assistance needs and contribute to the development of ongoing TA plans.

• Monitor federally mandated data submissions and alert grantees about upcoming deadlines.

• Organize and coordinate TA events, such as regional meetings, national conferences, and site visits.

• Assess TA events, communicate outcomes, and address follow-up issues.

• Document work activities and provide weekly progress updates.

• Address inquiries from clients, states, and territories via research, phone, and email.

• Apply approved templates, styles, branding, and quality standards to deliverables.

• Conduct user acceptance and requirements testing for CARS reporting modules.

• Utilize approved AI, Smartsheet, and Mural tools to facilitate and track task completion.

⛳️ Requirements

• Bachelor’s degree in child development, early childhood education, public policy, administration, human development, psychology, or a related field pertinent to early childhood systems.

• Experience in early care and education programs or systems, public policy implementation, administration, or grants management for initiatives that support children and families.

• Over 5 years of experience in implementing CCDF requirements or relevant early learning or child care laws, regulations, and rules.

• More than 5 years of experience leveraging extensive content knowledge of CCDF data reporting, analyzing data, and utilizing data to guide policy recommendations.

• At least 3 years of experience in developing and tracking project plans, milestones, and timelines for project deliverables.

• Minimum of 3 years of experience managing complex data sets and ensuring data integrity and reliable reporting practices.

• A minimum of 2 years of experience in developing and delivering TA on reliable data and reporting practices for state, territory, or Tribal child care leaders, their partners, intermediaries, and providers.

• Proficient in MS Office Applications (Word, PowerPoint, Outlook, Excel, SharePoint, Teams).

• Familiarity with e-learning, webinar, or virtual meeting platforms, basic design tools such as Canva, and digital work management tools like Smartsheet and Mural.

• Exceptional verbal, interpersonal, and written communication skills.

• Strong writing abilities with the capacity to simplify complex topics into accessible content.

• Capability to prioritize and manage multiple tasks while adhering to urgent deadlines.

• Ability to collaborate efficiently with multidisciplinary teams.

• Strong analytical, problem-solving, and decision-making skills.

• Adaptability to new technology tools and platforms.

• Ability to handle sensitive or confidential information with discretion and sound judgment.

• Must be authorized to work in the United States.

• A Master’s degree in a related field is preferred.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations for disabled veterans, individuals with disabilities, and those with sincerely held religious beliefs.

• Benefits information provided under the Transparency in (Benefits) Coverage Act.