This is a fully remote position, open to applicants in Mexico.

📋 Description

• Supervise the daily operations of a substantial and diverse client portfolio.

• Oversee several digital campaigns simultaneously, from inception to final delivery.

• Assist clients in the correct implementation and testing of Nielsen tags within their digital advertising campaigns.

• Ensure prompt resolution of issues and provide advanced support.

• Convey solutions to enhance both internal and external knowledge bases.

• Collaborate with analysts to guarantee that deliverables adhere to rigorous standards.

• Support the Sales team in presenting technical solutions to stakeholders.

• Conduct training sessions focusing on the technical facets of Nielsen products.

• Develop support materials such as implementation guides and FAQs.

• Liaise with Engineering, Operations, and Client Services to ensure timely project completions and success.

⛳️ Requirements

• BA/BS degree in a relevant discipline.

• Proficient in speaking and writing in English fluently and idiomatically.

• Strong grasp of Web/Internet technologies.

• Ability to quickly learn new systems and processes.

• Creative problem-solving skills with a steadfast commitment to client satisfaction and managing business-critical priorities.

• Demonstrated capability to multitask and maintain composure while overseeing multiple high-stakes projects in a fast-paced setting.

🏝️ Benefits

• Opportunities for professional growth and development.

• Collaborative and innovative work environment.

• Competitive compensation and benefits package.