Technical Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with customers to ensure their success.

• Work alongside the sales team to enhance the customer journey, achieve technical victories, and foster champions.

• Cultivate a comprehensive understanding of customers’ goals and objectives, and effectively communicate how ScaleOps solutions meet their needs.

• Establish and maintain value-driven relationships at all levels within customer organizations.

• Engage in all stages of planning and execution, from initial discovery to achieving technical success.

• Build and sustain an in-depth understanding of the ScaleOps product.

• Showcase the value of the ScaleOps offering during sales meetings, meetups, and conferences.

• Provide guidance to the sales team on optimal strategies for positioning the ScaleOps product.

• Onboard, educate, and empower partners while supporting them throughout the sales cycles.

• Collaborate with sales, product, and engineering teams to offer technical support and act as a trusted advisor.

⛳️ Requirements

• Over 3 years of practical experience with cloud-native technologies, including container technologies and Kubernetes.

• A minimum of 3 years in customer-facing roles, such as technical sales or sales/solution engineering.

• Proven track record of success in a technical presales capacity.

• Experience in selling and implementing technology to build customer trust.

• Capability to articulate and promote the advantages of modern platforms, software, and technologies.

🏝️ Benefits

• Opportunities for professional development.

• Self-directed educational opportunities to enhance both sales and technical skills.