Technical Account Manager

Posted Oct 28

This is a fully remote position, open to applicants in Connecticut, +5 more states.

📋 Description

• Proactively lead and oversee the post-sales process with enterprise-level clients.

• Clearly communicate the company's technology and product positioning to both business and technical users.

• Identify technical and business challenges of assigned accounts to ensure complete customer satisfaction throughout all phases of the sales process.

• Provide product and technical assistance for designated accounts.

• Recognize and cultivate potential new business opportunities.

• Relay customer requirements to the Product Management, Marketing, and Engineering teams.

• Deliver functional and technical support to clients.

• Address customer inquiries on technical and business-related matters.

• Present both high-level and detailed sales presentations.

• Participate in conferences, seminars, and other relevant events.


⛳️ Requirements

• In-depth knowledge of the security and compliance landscape, including Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, along with other enterprise security solutions.

• Familiarity with Federal Regulatory Compliance issues such as ISO 27001, HIPAA, GLBA, and Sarbanes-Oxley (SOX) is advantageous.

• Strong skills in delivering presentations.

• Professional communication skills in emails, RFPs, and reports.

• Comfortable engaging with individuals at all levels within customer organizations, from C-suite executives to front-line technical personnel.

• Organized and analytical, capable of overcoming sales obstacles through innovative and adaptable strategies.

• 5-7 years of relevant experience.

• Bachelor’s degree or equivalent experience.

• Exceptional written and verbal communication skills.

• Willingness to travel within the sales territory.

• Experience with 'Big 4' firms or similar consulting backgrounds is a plus.


🏝️ Benefits

• Comprehensive and highly competitive benefits package.

• Potential equity grants are not included in the stated compensation range.

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