Technical Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and nurture post-sales relationships with EDB's most significant and intricate customers.

• Act as a reliable technical advisor to facilitate successful customer outcomes and promote ongoing adoption of Postgres technology.

• Serve as the main point of contact for customers regarding all technical aspects of EDB.

• Foster strong working relationships with the senior technical leadership teams of customers.

• Assist customers in maximizing the benefits of their Postgres investment.

• Support customers in formulating and executing Postgres strategies.

• Provide technical leadership for key Postgres projects, including solutions consulting, architectural advice, and project management.

• Stay updated on the functional and technical aspects of the entire EDB product suite.

• Offer product insights to EDB's product management teams based on customer needs.

• Document best practices for developing and implementing EDB solutions.

• Act as a primary technical resource for best-practice advice and informal customer inquiries.

• Travel up to 25% as necessary.

⛳️ Requirements

• Minimum of five (5) years of practical experience with Postgres, Oracle, DB2, or MS SQL Server.

• Advanced technical expertise in data management platforms, operating systems, cloud technologies, and technical architecture.

• Familiarity with data analytics and AI/ML concepts.

• Experience with Kubernetes.

• Strong analytical skills in relation to technical and project management challenges.

• Good understanding of the strategic sales process.

• Organizational abilities to manage competing client demands effectively.

• Exceptional communication and interpersonal skills, with the ability to engage and communicate with CxO-level executives.

• Professional certifications in relational databases are a plus.

• A Bachelor's or Master's degree in Information Technology/Computer Science or equivalent technical training or industry experience is preferred.

🏝️ Benefits

• Access to CuraLinc for health and wellness tips and practices.

• Wellness Fridays extending until December 2026.

• A variety of region-specific benefits and resources that support work-life balance and wellness.