Tech Customer Expert, Trilingual English B1, French B2

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Assist customers through remote support

• Address customer inquiries promptly

• Offer clear and friendly assistance

• Provide effective solutions in various service situations

• Comprehend customer requirements

• Manage information with care

• Guarantee a seamless and positive customer experience during every interaction

⛳️ Requirements

• High School Diploma / Secondary Education

• Trilingual: English B1 and French B2

• Proficient in both English and French at an advanced level

• Customer-oriented individual who truly enjoys assisting others

• Capability to address customer inquiries, offer clear guidance, and provide effective solutions

• Ability to manage information responsibly

• No prior professional experience necessary

🏝️ Benefits

• Work schedules of 42 hours per week, tailored to promote work-life balance

• Bonuses based on performance

• Long-term stability through an indefinite-term contract

• Access to the exclusive Gaming Arena

• Employee fund benefits that enhance financial wellbeing