
Team Manager
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in Brazil.
• Lead the design and advancement of continuous delivery processes, enhancing predictability, operational efficiency, and excellence in execution across engineering teams.
• Implement and refine agile methodologies, ensuring effective integration by development teams and partner functions.
• Define, track, and evaluate flow and delivery metrics, including lead time, cycle time, throughput, WIP, capacity, predictability, rework, and DORA metrics.
• Oversee team capacity planning, providing data-driven delivery forecasts grounded in historical data and forecasting models.
• Create dashboards and management reports to assess team performance and delivery flow.
• Collaborate with leaders and cross-functional teams to pinpoint bottlenecks, risks, and opportunities for continuous improvement.
• Advocate for the implementation of best practices in flow management, collaboration, and governance within software engineering settings.
• Assist in the development of processes that adhere to regulatory standards, ensuring traceability, auditability, and segregation of duties in environments handling sensitive data.
• Extensive experience in implementing and evolving agile practices within software engineering teams, extending beyond mere facilitation of ceremonies.
• Demonstrated ability to create, analyze, and manage flow and delivery metrics, such as lead time, cycle time, throughput, WIP, capacity, predictability, and rework.
• Practical understanding of DORA metrics and their application for enhancing organizational performance.
• Experience in capacity planning and delivery forecasting based on historical data.
• Familiarity with probabilistic forecasting techniques and metrics-driven management.
• Experience in defining and monitoring performance indicators that emphasize team and delivery system metrics over individual productivity metrics.
• Proven experience in managing and facilitating distributed teams in remote, in-office, or hybrid work environments.
• Proficient with work management and flow-tracking tools, such as Jira or Azure Boards.
• Capability to construct dashboards and derive insights for data-driven decision-making.
• Excellent communication and collaboration skills, able to convey information clearly through various communication and influence channels when engaging with leaders, business functions, and technical teams.
• Kanban certification or advanced knowledge (KMP or equivalent) is advantageous.
• Experience in regulated environments, particularly in healthcare, insurance, financial services, or similar industries, is a plus.
• Familiarity with organizations subject to traceability, auditability, and segregation-of-duties requirements is a plus.
• Knowledge of Brazil’s General Data Protection Law (LGPD), sensitive data protection, and process governance is a plus.
• Experience in structuring continuous delivery models and spearheading agile transformation in medium to large organizations is a plus.
• Flexible meal and food allowance (VA/VR Flex).
• Unimed health insurance.
• Uniodonto dental insurance.
• Group life insurance.
• TotalPass.
• Company participation in the Empresa Cidadã program, providing extended maternity and paternity leave.
• ZenKlub — two complimentary sessions per month.
• Education benefits.
• Certification incentives.
• Long-service award.
• Semiannual performance reviews with opportunities for growth.
• Feedback-oriented culture.
• Employee referral bonus.
• 100% remote work.
• Office space available for coworking in Porto Alegre, Rio Grande do Sul.
ALB Conciergerie
Global Payments Inc.
ALB Conciergerie
Get handpicked remote jobs straight to your inbox weekly.