Tax Product Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate existing processes and assist in defining the future state for tax product technology.

• Shape product vision, strategy, and conduct feature research for the roadmap.

• Foster continuous improvement and contribute to the development and processes of tax products.

• Serve as the main point of contact for the product team regarding feature requests and communicate the development roadmap to Tax Operations.

• Provide clarity and insights on user experiences and use cases.

• Participate in the transition and training associated with new software releases.

• Engage in troubleshooting, identify actionable steps for resolution, and take part in user acceptance testing.

• Assist with data extraction, transformation, and manipulation for analytics purposes.

• Support the creation of presentations and data visualizations to highlight findings.

• Ensure that AI-generated outputs are accurate, complete, compliant, and aligned with business needs and company policies.

• Develop and maintain standard operating procedures (SOPs), process documentation, and training materials for Tax Operations.

⛳️ Requirements

• A Bachelor's degree is required.

• At least 4 years of relevant experience in the HCM industry or in a similar analytical role.

• Proven capability in process improvement and research.

• Ability to articulate key features and roadmap criteria for stakeholders.

• Demonstrated experience in cross-functional collaboration.

• Preference for candidates with over 1 year in a tax environment.

• A comprehensive perspective that encompasses clients, internal stakeholders, and tax agencies.

• Experience in creating SOPs, process documentation, or training materials.

• Proficiency with approved productivity tools, including AI-assisted solutions.

• Ability to critically evaluate tool-generated outputs for accuracy, confidentiality, and appropriate use.

• A self-directed and motivated approach.

• Proficiency in data gathering and analysis.

• Exceptional organizational, follow-up, and documentation skills.

• Strong problem-solving skills and a creative approach to challenges.

• Familiarity with Microsoft Office Suite.

• Advanced skills in Excel.

• Strong proficiency in mathematics.

• Capability to sit for extended periods, typically 7–8 hours a day.

• Ability to operate computer and phone systems, type, and use multiple software programs simultaneously.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) matching.

• Employee perks supporting individuals, their families, and financial well-being.

• Opportunities for career development.

• Annual restricted stock unit grants based on individual performance.

• A comprehensive range of benefits.