Talent Acquisition Coordinator – Contract

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assess assigned ServiceNow requests to ensure they are complete and update ticket status along with processing notes.

• Input and revise candidate, worker, position, job, organizational, and hiring details in Workday.

• Execute routine seasonal and temporary hiring transactions, ensuring they are monitored until completion or handoff.

• Cross-reference information across ServiceNow, Workday, templates, and supporting documents.

• Supervise ServiceNow tickets, Workday inbox items, and other work queues.

• Gather, organize, and document necessary hiring paperwork.

• Reach out to hiring managers, HR representatives, candidates, and internal partners for any missing information and regular updates.

• Sustain operational trackers and furnish data on volume, completion, and outstanding items.

• Recognize and report system errors, duplicate records, process exceptions, conflicting information, and overdue dependencies.

• Manage candidate and employee information securely in compliance with privacy and records-management regulations.

⛳️ Requirements

• Prior experience in data entry, administration, Human Resources, recruitment coordination, customer service, or high-volume transaction processing.

• Familiarity with handling confidential personal or employment-related information.

• Experience adhering to standardized procedures, checklists, or service-level agreements.

• Proficient and efficient keyboarding and data-entry capabilities.

• Strong skills in Microsoft Outlook, Word, Excel, and Teams.

• Capability to learn and navigate Workday, ServiceNow, and associated digital tools.

• Ability to compare data across systems and source documents effectively.

• Skill in maintaining clear, complete, and retrievable electronic records.

• Proficient in using trackers, filters, and fundamental spreadsheet functions.

• Excellent professional written communication abilities.

• Capacity to follow written procedures and consistently complete standardized workflows.

• Willingness to understand and support the mission and objectives of The Salvation Army in Canada and Bermuda.

• Preferably completed post-secondary education in Human Resources, business administration, office administration, or a related field.

• An equivalent combination of education, training, and relevant experience may also be considered.

🏝️ Benefits

• Reasonable accommodations provided throughout the recruitment process and during employment.

• Limited overtime or adjusted working hours may be available during peak times, subject to prior approval and relevant employment standards.