Systems Integration Engineer

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take ownership of the technical integration design for both new and existing customer onboarding processes.

• Offer guidance on API and SDK integration to the technical teams of customers.

• Establish integration specifications, manage data flows, and configure authentication settings.

• Recognize, communicate, and address integration-related risks effectively.

• Specify network integration requirements, which include connectivity, firewall rules, and certificate exchanges.

• Oversee technical testing in both pre-production and production environments.

• Diagnose integration issues, pinpoint root causes, and drive resolution strategies.

• Develop and implement integration test plans that cover essential flows, edge cases, and security protocols.

• Assist in go-live readiness assessments and provide technical approval.

• Act as the main technical integration liaison for customer technical teams throughout the onboarding phase.

• Convey designs, requirements, and status of readiness to both technical and semi-technical stakeholders.

• Manage technical dependencies and track integration milestones.

• Facilitate post-go-live technical handover and ensure comprehensive documentation.

• Collaborate with Implementation Engineers, Solutions Architects, as well as Product and Hosting teams.

• Adhere to change management, release protocols, and integration governance procedures.

• Keep integration documentation, test results, and handover artifacts up to date.

• Contribute to the enhancement and scalability of integration delivery processes, standards, and tools.

⛳️ Requirements

• A Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related discipline.

• Over 7 years of experience in technical integration, solution engineering, or systems integration within a SaaS or fintech context.

• Extensive hands-on experience with REST/SOAP APIs, SDK integration, and web services architecture.

• A strong understanding of PKI, TLS/SSL, certificates, and key management practices.

• Demonstrated capability to manage technical integration design from initial solutioning through to go-live.

• Experience in direct engagement with customer technical teams in either a delivery or pre-sales engineering setting.

• Familiarity with ticketing and delivery tools such as Jira and Zendesk.

• Experience in the fintech domain, specifically with EMV 3DS and Secure Customer Authentication (SCA), is a plus.

• Scripting or automation skills are advantageous.

• Familiarity with Android/iOS mobile SDK integration is a desirable addition.

• Experience in formal change and release-controlled environments is a beneficial asset.

🏝️ Benefits

• Flexible working hours.

• Opportunity to work remotely.

• Opportunities for professional growth.

• Exposure to advanced technologies.

• Chance to collaborate with colleagues who are experts in their respective fields.