Senior Agentic AI Solutions Engineer

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Create, develop, and implement production-quality agentic AI and intelligent automation solutions utilizing ServiceNow, Databricks, Google Vertex AI, Azure AI Foundry, and Anthropic Claude.

• Provide AI-driven capabilities for IT Operations and Cybersecurity applications, such as incident triage, alert correlation, workflow orchestration, and operational decision support.

• Oversee the complete solution lifecycle from prototype to production deployment and continuous enhancement.

• Make architectural choices and offer recommendations on technical trade-offs.

• Establish secure-by-design architectures that incorporate AI security measures, data privacy safeguards, prompt injection defenses, resiliency patterns, failover strategies, and graceful degradation approaches.

• Work collaboratively with Architecture, Cybersecurity, Platform Engineering, Product, and Operations teams.

• Mentor interns and contractor resources in technical aspects.

• Manage application architecture, backend services, AI orchestration, data integration, deployment, and operational support.

⛳️ Requirements

• A minimum of 5 years in software development, AI/ML, intelligent automation, or full-stack applications, with a track record of handling complex enterprise solutions.

• At least 5 years of experience in designing scalable cloud-native systems while implementing AI governance, security, privacy, access management, resiliency, and operational reliability best practices.

• Over 4 years of experience delivering production-ready automation, agentic AI, or generative AI solutions beyond proof-of-concept and prototype stages.

• More than 3 years of experience in developing Python-based applications, APIs, microservices, and cloud-native services using contemporary software engineering practices.

• At least 2 years of experience in implementing retrieval-augmented generation (RAG), vector search, document ingestion, and large language model integration architectures.

• A Bachelor’s degree from an accredited institution or equivalent work experience.

• Alternatively, a high school diploma plus 4 years of relevant experience.

• Proficiency with ServiceNow, Databricks, Google Vertex AI, Azure AI Foundry, Anthropic Claude, Python, APIs, and cloud-native services.

• Preferred: familiarity with Claude or similar LLMs, tool utilization, function calling, agent orchestration, and multi-step reasoning.

• Preferred: knowledge of RAG architectures, embedding models, vector databases such as pgvector, retrieval optimization, reranking, and semantic search frameworks.

• Preferred: experience with FastAPI, Docker, pytest, Docling or Unstructured, SQL, and ETL pipelines.

• Preferred: background in healthcare, pharmacy, insurance, cybersecurity, AIOps, SecOps, or regulated enterprise environments.

• Preferred: experience with MLOps, LLMOps, CI/CD, Cloud SQL, Cloud Functions, IAM, observability platforms, and production AI operations.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being, based on eligibility.

• A workplace culture that promotes diversity, inclusion, and belonging.

• Support for individuals with military experience and military spouses.