Systems Administrator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee GCP/AWS cloud initiatives, including IAM, service accounts, networking, storage, compute, quotas, and SaaS environments.

• Manage Cloud Run, Docker containers, registries, DNS, TLS, load balancing, and Google Cloud IAP operations.

• Administer identities, RBAC, SSO, OAuth, service accounts, machine-to-machine authentication, secrets, API keys, tokens, and certificates.

• Uphold approved AI agents, MCP servers, tools, integrations, data sources, permissions, and credentials.

• Oversee Dockerfiles, container images, Python/application dependencies, registries, runtime configurations, and rollback procedures.

• Track logs, metrics, traces, alerts, dashboards, health checks, API limits, model/tool failures, token usage, cloud expenses, and service uptime.

• Maintain CI/CD pipelines and infrastructure-as-code, encompassing source control, security scanning, testing, approvals, and deployment traceability.

• Conduct incident triage, escalation, root-cause analysis, backup/recovery, disaster recovery, and service continuity measures.

• Manage incidents, service requests, problems, and changes utilizing ServiceNow and Jira.

• Assist in vulnerability remediation, patching, security investigations, audits, threat modeling, and risk assessments.

• Identify shadow AI services, unmanaged integrations, unapproved MCP servers, and overprivileged identities.

• Develop operational runbooks, technical documentation, and lifecycle/ownership documentation.

• Facilitate the transition of scientist-managed prototypes into secure, maintainable production deployments.

• Support the secure, reliable, and compliant operation of cloud-hosted research applications, agentic AI systems, scientific SaaS platforms, and production services.

• Collaborate across GCP, AWS, cloud containers, AI/ML models, MCP servers, APIs, scientific databases, and third-party SaaS platforms.

• Assist scientists, developers, IT, cybersecurity, networking, data teams, architecture, and vendors in transforming research prototypes into secure, repeatable, production-ready services.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Technology, or a related field.

• Over 3 years of experience in systems/cloud administration.

• Experience in production administration with GCP, AWS, Azure, or similar cloud platforms.

• Proficient with Linux.

• Practical knowledge of Docker/containers.

• Experience with Python environments.

• Familiarity with APIs.

• Knowledge of networking, DNS, and TLS.

• Experience with IAM, SSO, OAuth, and service accounts.

• Hands-on experience with secrets management.

• Experience in serverless/container orchestration such as Cloud Run or Kubernetes.

• Understanding of CI/CD methodologies.

• Knowledge of Infrastructure as Code.

• Familiarity with monitoring and observability practices.

• Understanding of incident management principles.

• Knowledge of backup/recovery strategies.

• Experience with patching processes.

• Familiarity with vulnerability remediation techniques.

• Experience with ServiceNow and Jira.

• Strong skills in troubleshooting, documentation, communication, and cross-functional collaboration.

🏝️ Benefits

• Remote work arrangement.