Systems Administrator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee, maintain, and provide support for ONWA's technology infrastructure, cloud services, and organizational technological systems.

• Ensure the security, accessibility, and dependability of organizational technology assets.

• Offer technical expertise and assistance to staff across various office locations and remote work settings.

• Manage Microsoft 365 services, including user accounts, permissions, and collaboration platforms.

• Support server and network infrastructure, cybersecurity measures, and system access protocols.

• Engage in technology projects, system enhancements, and initiatives for continuous improvement.

• Collaborate effectively with staff, leadership, vendors, and service providers to deliver secure, efficient, and reliable technology solutions throughout the organization.

⛳️ Requirements

• Post-secondary Diploma or Bachelor's Degree in Information Technology, Computer Science, Systems Administration, Network Administration, or a related discipline.

• A minimum of three (3) to five (5) years of experience in systems administration, network administration, cloud technologies, or IT support.

• Proven experience in managing Microsoft 365 services, user accounts, permissions, and collaboration tools.

• Familiarity with supporting Windows Server environments, Active Directory, Group Policy, DNS, and DHCP.

• Experience in maintaining network infrastructure, including switches, routers, wireless technologies, VPNs, and firewall solutions.

• Background in supporting cloud-based environments and technologies for remote workforces.

• Proficiency with virtualization technologies such as VMware, Hyper-V, or similar platforms.

• Excellent troubleshooting, analytical, and problem-solving abilities.

• Strong customer service and communication skills, capable of assisting both technical and non-technical users.

• Exceptional organizational skills with the capability to manage multiple priorities and meet deadlines.

• Ability to work independently as well as collaboratively within a team setting.

• Proficient in Microsoft Office applications and organizational technology systems.

• Experience utilizing IT service management and ticketing systems.

• Knowledge of enterprise technology platforms, collaboration tools, governance frameworks, cybersecurity principles, and security best practices.

• Understanding of Windows Server administration, Active Directory, Group Policy, DNS, and DHCP.

• Awareness of network infrastructure, connectivity solutions, and technology support practices.

• Knowledge of backup, recovery, disaster recovery, and business continuity principles.

• Familiarity with cloud technologies, hybrid environments, and modern workplace solutions.

• Understanding of IT service management practices, ticketing systems, and technical support processes.

• Ability to communicate in an Indigenous language is considered an asset.

🏝️ Benefits

• Competitive salaries

• Generous paid vacation time

• Additional paid time off during the Christmas season beyond regular vacation time

• Extra paid statutory and civic holidays

• 35-hour work week

• Comprehensive benefits program, including health, paramedical, dental, vision, and EAP, with all premiums covered by the employer.

• Healthcare Spending Account and Lifestyle Spending Account

• Competitive Retirement Savings Plan

• Paid sick leave

• Paid cultural/personal wellness days

• Flexible scheduling to enhance work-life balance

• Continuous professional development opportunities.

• Potential reimbursement for a portion of cell phone and internet expenses

• Accommodations are available upon request for candidates participating in all stages of the selection process.