Systems Administrator

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Enhance and expand the efficiency and security of Fleetio’s internal IT infrastructure.

• Optimize and sustain configurations of essential SaaS applications such as Okta, Google Workspace, Zoom, and 1Password.

• Take ownership of the configuration and management of critical SaaS applications, ensuring peak performance and user satisfaction.

• Contribute to the scalability and vision of IT Operations and Corporate Security.

• Identify and execute improvements to the tech stack to boost efficiency, security, and productivity.

• Work collaboratively with teams to translate business needs into SaaS configurations and solutions.

• Research and assess new SaaS applications and provide recommendations for adoption.

• Offer tier 2 support and handle escalation for complex help desk issues.

• Mentor junior team members.

• Keep abreast of industry trends and integrate relevant advancements into technology management strategies.

⛳️ Requirements

• Demonstrated experience as a Systems Administrator, with a focus on managing SaaS applications and configurations, including Atlassian, GitHub, Google Workspace, M365, Slack, Zoom, and Okta.

• Highly skilled in macOS, iOS/iPadOS, with experience in Apple-specific MDM systems.

• Proficient in email security platforms like Proofpoint or Mimecast for enhanced threat protection and phishing prevention.

• Experienced with SaaS Security Posture Management (SSPM) platforms such as Adaptive Shield or Valence Security.

• Familiar with network security technologies including VPN, Secure Web Gateway (SWG), and associated access controls.

• Strong expertise in configuring and maintaining SaaS applications like Okta, Google Workspace, and managing devices with MDM platforms such as Mosyle, Kandji, or JAMF.

• Experience with automation and workflow tools, such as Okta Workflows or Zapier.

• Knowledge of general IT security practices and protocols.

• Excellent problem-solving abilities and effective troubleshooting skills for technical issues.

• Strong written and verbal communication skills, capable of conveying technical concepts to non-technical stakeholders.

• Proactive in identifying and implementing process improvements.

• Ability to work collaboratively in a team setting, mentor junior members, and advance tasks independently.

🏝️ Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family).

• Vision insurance.

• Incentive stock options.

• 401(k) match of 4%.

• PTO - 4 weeks (increases at year two!).

• 12 company holidays + 2 floating holidays.

• Parental leave - birthing parent (16 weeks paid), non-birthing (4 weeks paid).

• FSA & HSA options.

• Short and long-term disability (short term 100% paid).

• Community service funds.

• Professional development funds.

• Wellbeing fund - $150 quarterly.

• Business expense stipend - $125 quarterly.

• Mac laptop + new hire equipment stipend.

• Fully stocked kitchen with a variety of drinks & snacks (BHM only).

• Remote working friendly since 2012.