IAM Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure, oversee, and maintain the Microsoft Azure cloud infrastructure that supports ICAM products and services.

• Execute system patching, upgrades, and automated configuration management across the ICAM server and directory infrastructure.

• Monitor the health, availability, and performance of the ICAM infrastructure to meet program uptime targets.

• Implement and uphold security configurations, access controls, and hardening standards within Windows Server, Active Directory, and Azure environments.

• Troubleshoot and resolve infrastructure-related incidents escalated from the IAM Help Desk, collaborating with Tier 3 engineering as necessary.

• Assist with modernization and migration efforts for the Active Directory and directory services environment of the Department of Veterans Affairs.

• Create and sustain system documentation, configuration baselines, operational procedures, and runbooks.

• Develop and maintain PowerShell or similar scripts to automate administrative, monitoring, and reporting tasks.

• Aid in backup, recovery, and disaster recovery processes.

• Engage in change management procedures and coordinate system changes with the IAM Release Manager.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Information Systems, or a related field, along with 12+ years of experience as a Systems Administrator (or an equivalent combination of education and experience).

• Proven experience in managing Microsoft Azure cloud infrastructure.

• Familiarity with system patching, configuration management, and security hardening practices.

• Experience in monitoring system health, availability, and performance within an enterprise setting.

• Strong troubleshooting capabilities and experience in handling Tier 3 escalations.

• Excellent written and verbal communication skills, particularly in system documentation.

• Capability to obtain and retain a suitability/public trust clearance.

• Preferred: Experience managing Red Hat Enterprise Linux (RHEL) systems.

• Preferred: Experience with Microsoft Entra ID (Azure AD).

• Preferred: Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency.

• Preferred: Knowledge of IAM/ICAM concepts and tools such as SailPoint, Okta, Ping Identity, PKI/CAC, SSO, or MFA.

• Preferred: Experience in writing PowerShell or similar scripts for automation purposes.

• Preferred: Relevant certifications, including Microsoft Certified: Azure Administrator Associate, CompTIA Server+, or Microsoft Certified Solutions Associate.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday leave.

• Professional development opportunities and training.

• Flexible work arrangements and remote work options.