System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Acts as the primary technical authority and main point of contact for high-value Elite Managed Services enterprise accounts.

• Performs regular technical assessments, architecture evaluations, and technology planning sessions with client leaders and Logicalis Account Executives.

• Converts intricate business goals into scalable and robust technical solutions within hybrid cloud environments.

• Oversees incident response for significant outages, providing root cause analysis and long-term corrective action strategies.

• Designs, configures, and manages enterprise Microsoft Azure environments, including IaaS, PaaS, networking, ExpressRoute, VPN Gateways, Azure Virtual Desktop, and storage solutions.

• Designs and manages identity solutions using Active Directory Domain Services, Microsoft Entra ID, SSO, MFA, and Conditional Access policies.

• Integrates and manages on-premises VMware vSphere and Microsoft Hyper-V infrastructures with Azure cloud workloads.

• Implements and tests business continuity, backup, and failover solutions using Azure Recovery Services, Veeam, and Zerto.

• Promotes administrative automation through PowerShell, Azure CLI, ARM templates, or Bicep.

• Addresses complex escalated issues across operating systems, cloud identity, networking, and virtualization platforms.

• Creates and maintains technical documentation, operational runbooks, and environment architecture diagrams.

• Follows and enforces ITIL-aligned Incident, Problem, and Change Management protocols.

• Keeps abreast of relevant laws, regulations, and Logicalis policies.

• Engages in a manner consistent with customer service expectations.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a similar technical field is highly preferred, or equivalent high-level professional experience in the industry.

• At least 7-10+ years of progressive experience in enterprise systems engineering, cloud administration, or senior managed services consulting roles.

• In-depth hands-on experience with Microsoft Azure cloud infrastructure design, deployment, resource optimization, and network topology.

• Expertise in enterprise Active Directory Domain Services, including Group Policy, DNS/DHCP, and trust relationships, as well as Microsoft Entra ID, including Conditional Access, Privileged Identity Management (PIM), SSO, and hybrid synchronization.

• Proficiency with Windows Server 2016-2022 and management of VMware vSphere or Hyper-V clusters.

• Strong scripting skills in PowerShell or Azure CLI for scalable systems administration.

• Familiarity with enterprise networking, including Cisco switching, routing, and firewalls, or experience with legacy systems in Linux, Unix, or IBM environments is advantageous.

• Microsoft Certified: Azure Administrator Associate (AZ-104).

• Microsoft Certified: Azure Solutions Architect Expert (AZ-305).

• Microsoft Certified: Identity and Access Administrator Associate (SC-300).

• Ability to articulate complex technical subjects clearly to non-technical client executives.

• Proven urgency and proactive ownership in identifying infrastructure risks and enhancing client environments before outages occur.

• Capability to function as a seamless link between technical execution, client relationship management, and account development.

• Strong executive presence, sound judgment, and poise during critical incidents and escalations.

• Ability to collaborate effectively with Sales, Engineering, Service Delivery, Security, and other internal teams.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching.

• Flexible work schedule and remote work opportunities.

• Professional development and training programs.

• Generous paid time off and holidays.