Learning Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Administer and enhance Dayforce Learning by managing configuration, security roles, audiences, catalogs, learning assignments, plans, and governance.

• Address system issues, oversee support requests, and prioritize needs through the LMS ticketing system.

• Oversee vendor releases, conduct system testing, manage platform integrations, user provisioning, HRIS data feeds, and SSO integrations.

• Create, test, and publish SCORM, xAPI, video, and instructor-led learning content within Dayforce Learning and Reach 360.

• Design and refine learning plans, onboarding programs, role-specific training tracks, presentations, and workshop materials.

• Implement individual and organization-wide learning assignments, automating processes via audience rules, bulk assignments, and HRIS-driven automation.

• Ensure accurate maintenance of learner records, organizational hierarchies, training transcripts, and continuing education documentation.

• Generate standard, scheduled, and ad hoc reports and dashboards for tracking completions, overdue training, program adoption, and compliance.

• Manage the learning support queue, set service standards, and create user resources and a knowledge base.

• Provide training and support for People Leaders, Practice Development Specialists, and General Managers on LMS usage.

• Organize virtual workshops, meetings, and presentations using Microsoft Teams.

• Assess vendor updates, learning technologies, and AI tools such as Claude and Microsoft Copilot; contribute to the learning technology roadmap.

⛳️ Requirements

• 3–5 years of practical LMS administration experience in a multi-location or enterprise setting.

• Proven experience administering Dayforce Learning is essential.

• Familiarity with SCORM and xAPI standards, encompassing content publishing, testing, and troubleshooting.

• Experience with LMS reporting, learning assignments, and system configuration.

• Exceptional organizational and time management abilities, capable of independently handling competing priorities and deadlines.

• Outstanding written and verbal communication skills, with a keen eye for detail.

• Capacity to assist users with diverse levels of technical experience and comfort.

• Proficient in Microsoft Office applications, especially PowerPoint and Teams.

• Experience in instructional design, e-learning development, or creating learning content.

• Familiarity with Reach 360 or a comparable learning content publishing platform.

• Experience utilizing Canva and other presentation or content development tools.

• Experience employing AI tools, such as Claude or Microsoft Copilot, to optimize processes and enhance content development.

• Experience with HRIS data feeds and system integrations, including SSO and user provisioning.

• Background in tracking continuing education credits (CE/CEU).

• Advanced skills in Excel, SQL, or business intelligence (BI) tools.

• Experience managing compliance training, including HIPAA and OSHA.

• Background in healthcare, dental, or other multi-site environments.

• Employment Eligibility: This role is not eligible for employer-sponsored work authorization or visa sponsorship.

🏝️ Benefits

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• [Insert additional benefits here]