Swedish Team Manager

This is a fully remote position, open to applicants in Greece.

📋 Description

• Develop and distribute guidelines for the team.

• Establish timelines and objectives.

• Conduct coaching sessions.

• Inspire and assist the team.

• Oversee personnel and processes.

• Recognize and address employee needs.

• Implement clear guidelines.

• Foster a positive, efficient, and successful team atmosphere.

• Provide accurate, valid, and complete information by following standard procedures.

• Engage extensively with team members.

⛳️ Requirements

• You must speak and write fluently in both Swedish and English (C1).

• Previous experience in customer support is advantageous but not mandatory.

• You should have a basic level of computer skills.

• Exceptional multitasking abilities are essential.

• A willingness to learn and teach is necessary.

• You should demonstrate a high level of patience and empathy.

• Strong communication skills and the ability to build good interpersonal relationships are required.

• A European passport is needed to apply.

🏝️ Benefits

• Performance bonuses.

• Relocation package (including flight and airport pickup).

• Accommodation provided for 4 weeks.

• Flexibility to work from anywhere in Greece.

• Excellent development prospects within the company (such as supervisor, quality analyst, CSR2, trainer).

• A great work/life balance with weekends off and no night shifts.

• Health insurance coverage.

• Support with hiring documents and paperwork.

• Thursday fruit and detox day (office-based).

• Activities include outdoor runs, personal training in the office, and both virtual and face-to-face sessions.

• Discount cards available.