Swedish-Speaking Customer Support Specialist

This is a fully remote position, open to applicants in Greece.

📋 Description

• Act as the primary contact for Swedish-speaking customers.

• Offer assistance through phone and email channels.

• Aid customers with their product orders, deliveries, payments, and returns.

• Address inquiries regarding missing parcels, product reclamations, and price adjustments.

• Ensure high customer satisfaction by delivering professional and friendly service.

• Work on a standard rotating schedule between 09:00 and 21:00, Monday to Friday, with occasional shifts on weekends.

⛳️ Requirements

• Native-level or fluent proficiency in Swedish, both spoken and written.

• C1 level in English for effective team communication and training.

• Excellent communication skills.

• Proficient in using standard computer applications.

• Previous experience is not necessary.

• Experience in retail, e-commerce, or customer service is advantageous.

🏝️ Benefits

• Monthly performance bonus of up to €200.

• Fully remote work opportunity within Greece.

• Comprehensive relocation assistance.

• Paid training programs.

• A structured 8-week learning period.

• A dedicated 4-day nesting phase.