Survey Manager, Survey Research Science and Operations

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee multiple survey-related projects simultaneously and act as the primary liaison for clients.

• Develop project plans, manage timelines, and assess performance using established project management methodologies.

• Prepare and monitor project budgets.

• Ensure progress across various workstreams by determining next steps, delegating tasks, tracking actions, managing dependencies, and addressing issues as they arise.

• Identify and collaborate with internal team members as well as external subcontractors and vendors.

• Communicate effectively with cross-functional professionals to facilitate seamless team operations and cooperation.

• Provide methodological or technical direction for quantitative data collection initiatives that may include web-based, mail, telephone, in-person, and other methodologies.

• Offer methodological or technical insights for qualitative initiatives encompassing cognitive interviews, one-on-one interviews, and/or focus groups.

• Establish project quality assurance measures and guarantee the integrity of data, reports, and presentations.

• Draft proposals, analytical reports, issue papers, briefings, and correspondence.

• Build and nurture strong relationships with clients.

• Proactively identify risks, bottlenecks, and dependencies, implementing effective solutions.

• Provide regular updates to leadership on project progress through established reporting cycles.

• Engage in business development, oversee proposal processes, and contribute to writing proposal sections.

⛳️ Requirements

• Bachelor’s degree is mandatory.

• A minimum of 3 years of practical experience in the survey research domain.

• At least 2 years of experience in managing survey projects, which includes team coordination, task management, activity tracking, schedule oversight, budget management, and ensuring high-quality deliverables.

• Over 2 years of experience contributing to proposals in response to government solicitations (RFPs, RFQs, RFIs) or competitive grant proposals.

• A minimum of 2 years of proficiency with MS Office applications—Word, Excel, PowerPoint, or relevant professional skills.

• Proven experience in managing and prioritizing multiple workstreams simultaneously, demonstrating strong organizational and follow-through abilities.

• A demonstrated capacity to take ownership of tasks, independently advance projects, and discern when issues necessitate escalation.

• Proven customer service orientation and a high level of professionalism in client support.

• Ability to produce clear and persuasive narratives that translate technical methods into client-centric themes and value propositions.

• Preferred experience in quantitative data analysis and familiarity with statistical software (e.g., R, Python, SPSS, SAS).

• At least 1 year of experience in conducting and analyzing qualitative research is preferred.

• A Master's degree is preferred.

• Proficiency in Spanish or another foreign language is advantageous.

• Must possess authorization to work in the United States.

• This position does not qualify for new H-1B visa sponsorship from ICF.

🏝️ Benefits

• An equal opportunity employer.

• Reasonable accommodations will be provided throughout the application and employment process.

• Benefits information is available under the Transparency in Coverage Act.