Support Coordinator, ECF Choices

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Assist members in enhancing their physical, behavioral, and social health and well-being.

• Aid members in securing and sustaining competitive, integrated employment opportunities.

• Navigate complex relationships to guarantee that members receive essential services.

• Conduct intake, enrollment, continuous assessments, and comprehensive face-to-face visits with members.

• Create and uphold Person-Centered Plans.

• Supervise and ensure the provision of overall services.

• Collaborate with members and their families to identify supports and services that promote health, employment, and goals for independent or community living.

• Work alongside clinical and social support teams to address needs related to physical and behavioral health, as well as long-term services.

• Evaluate members’ physical, behavioral, functional, psychosocial, financial, employment, and independent living statuses and needs.

• Implement authorization criteria for suitable home- and community-based services, ensuring that services are delivered and members’ needs are fulfilled.

• Travel to members’ residences throughout Davidson County.

⛳️ Requirements

• Registered Nurse (RN) preferred, with a preference for current Developmental Disabilities Nurses Association certification: Certified Developmental Disabilities Nurse (CDDN) for RNs or Developmental Disabilities Nurse (DDC) for LPNs, as applicable.

• Alternatively, a B.S. in social work, nursing, education, human services, healthcare profession, or a related field.

• Licensed Master Social Worker or Licensed Clinical Social Worker is preferred.

• Must meet federal standards for a Qualified Developmental Disabilities Professional (QDDP or QIDP).

• In lieu of a degree, a minimum of 5 years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver, along with completion of Personal Outcome Measures Introduction and Assessment Workshop trainings established by the Council on Quality and Leadership.

• At least 2 years of experience in the healthcare sector or an operations-type environment is required.

• A valid driver’s license is necessary.

• Various immunizations and/or related medical tests may be required.

• A digital literacy assessment is required.

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

• Ability to work independently with minimal supervision or as part of a team.

• Strong problem-solving skills and the ability to manage multiple assignments with critical deadlines.

• Demonstrated teamwork, organizational skills, reliability, strong work ethic, and ability to handle several projects and tasks simultaneously.

• Excellent verbal and written communication abilities.

• Strong interpersonal and organizational capabilities.

• Employees regularly using a company, personal, or rental vehicle must comply with driver safety program requirements, including maintaining a valid driver’s license, auto insurance compliance, and an acceptable motor vehicle record.

🏝️ Benefits

• Mileage reimbursement for travel to members’ residences.

• Full-time employment position.

• No on-call scheduling required.

• Standard work hours from 8:00 am to 5:00 pm.