Supply Chain Specialist

This is a fully remote position, open to applicants in India.

📋 Description

• Organize shipments of faulty units from warehouses to manufacturers and ensure comprehensive shipment notifications are provided.

• Collaborate with warehouses, logistics providers, and manufacturers to ensure timely transportation and customs clearance.

• Address issues related to short, partial, missing, damaged, or delayed shipments.

• Supervise stock levels, faulty inventory, outstanding actions, and aging exceptions.

• Track repair statuses, manufacturer reports, aging units, and turnaround times for repairs.

• Coordinate the return shipments of repaired units and deliver arrival updates to receiving warehouses.

• Assist with customs clearance and rectify shipment discrepancies.

• Reconcile stock held by manufacturers with internal repair and inventory records.

• Maintain documentation related to shipments, repairs, inventory, and import/export activities.

• Generate KPI and management reports.

• Conduct inventory reconciliation and manage operational tracking systems.

• Support the review and submission of invoices from suppliers, repair services, freight, and operations.

• Handle inquiries from warehouses, manufacturers, freight forwarders, customs brokers, and internal teams.

• Report delays, inventory discrepancies, and clearance challenges.

• Analyze recurring issues and assist in root-cause analysis and corrective actions.

• Follow up on overdue actions until resolution.

• Utilize Power BI, Power Query, SQL, advanced Excel, and Power Automate for analysis, dashboards, reconciliation, and automated reporting.

• Leverage approved AI tools to identify trends and exceptions, summarize data, support root-cause analysis, and streamline repetitive tasks.

⛳️ Requirements

• 1-2 years of experience in supply chain management is preferred.

• Familiarity with logistics, warehousing, repair/RMA processes, inventory, and operational analytics.

• Knowledge of international shipping, import/export documentation, and customs clearance procedures.

• Proficient in data analysis, reconciliation, management information systems (MIS), and reporting.

• Expertise in Power BI, Power Query, SQL, advanced Excel, and Power Automate.

• Capability to use Generative AI and automation effectively for analysis, reporting, and process enhancement.

• Strong problem-solving abilities, attention to detail, effective communication, and stakeholder coordination skills.

• A full-time MBA from a recognized business school is required.

• Exposure to international business/trade is preferred.

• Must have legal authorization to work in India without the need for employer sponsorship.

🏝️ Benefits

• Remote-first working environment.

• Employee-led diversity and inclusion networks.

• Annual charity and fundraising initiatives.

• Volunteer days.

• Global employee sustainability initiatives.

• Global fitness and trivia competitions.

• Global wellbeing days.

• Monthly wellbeing webinars and training sessions.

• Recruitment and selection process adaptations for accessibility.